Customer Service Advisor - Market Harborough, United Kingdom - FOXES RECRUITMENT LIMITED

FOXES RECRUITMENT LIMITED

Verified Company

Market Harborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Customer Service Advisor (Within sales team)

Location:
Market Harborough

Hours:
pm (1 hour lunch)

Salary:
starting £11.22 p/h [- will rise in April

Weekly Pay

Foxes Recruitment are recruiting for a Customer Service Advisor for our client based in the Market Harborough area of Leicestershire.

This is a long term role within an established company.

As a Customer Service Advisor you will be responsible for

Handle and process customer orders, enquiries and communications
Process and maintain customer records
Answer all incoming calls with a professional manner
Handle queries from customers courteously regarding deliveries/damages/shorts/invoices etc and escalate any issues to the office manager
Outstanding communication skills, both verbal and written
Ability to build and maintain excellent internal and external relationships
Ability to work effectively within a team and independently
Experience with database management
Strong organisational and prioritising skills
Ability to detect issues and escalate where needed
A drive and determination to exceed expectations
Ability to work well under pressure and remain calm and focused

11.22