Account Associate, Medical Education - London, United Kingdom - W2O Group

W2O Group
W2O Group
Verified Company
London, United Kingdom

4 days ago

Tom O´Connor

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Tom O´Connor

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Description

It's not every day we have a chance to make the world a healthier place—but here, it's our way of life.

Idealistic? Maybe. Deeply pragmatic? Always.

Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all.

It's with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives.

It's our passion. And if you're still reading, we're guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don't just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?


Job Summary:
Real Chemistry is looking for a Account Associate to join our growing team

21


GRAMS:
21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other.

It's a place where people subscribe to the adage, "Be good to each other, but hard on the work." A place where people are not just in it for the paycheck, but to make a dent in the universe.

Sound like you?


You are learning how our business works, and you are the 'go-to' person on your team for getting things done.

You have a strong focus on day-to-day project management and are learning to understand and appreciate the core skills that will enable you to develop effective client relationships.

You are efficient, reliable, and learning to work under pressure.

This role can be remote in the UK, Germany, Belgium or Switzerland. We are unable to consider applicants based outside of these countries.


What you'll do:

  • Be the 'goto' person on your team for completing tasks
  • Maintain an awareness of your time and deliverables, thinking ahead to plan your work effectively, updating your teams on progress and any challenges (share solutions with your team as soon as they arise)
  • Prepare timelines prior to commencement of each project (prepared in consultation with team members involved)
  • Take ownership of meetings (internal and external) ensuring: relevant team members are gathered; they have everything they need to run it; status reports, timelines and agendas are regularly updated, internally reviewed and shared with your client prior to client calls; organise logistics associated with internal team meetings and client calls/meetings (room bookings, printing, etc.)
  • Capture accurate minutes from internal team meetings and client calls/meetings, proactively communicating actions and timing; ensure all internal actions are completed according to the timelines
  • Be responsible for driving and managing updates to the status report, tracking status of projects and assign actions appropriately within the team
  • Begin to build strong relationships with your clients, including regular contact and consistent delivery of work
  • Manage external suppliers on client projects, ensuring they deliver to budget and timelines
  • Organise logistics for small to medium sized external meetings/events, ensuring that costs are aligned with the budget
  • Develop written materials following a detailed brief, which may include story flows/drafts/amendments/referencing, and manage internal review timings
  • Ensure proficiency on Zinc/VVPM, uploading and managing items for approval
  • Focus on attention to detail and develop a full understanding of what 'client ready' means reflect this in your work generally, and particularly for externallyfacing outputs
  • Ensure professional contact with KOLs when undertaking key tasks (e.g. booking travel and transfers, paying expenses and honoraria)
  • Monitor for content relevant to your accounts and, as required, for your clients. Draw insights and share recommendations with your teams regarding relevant programmes
  • Reference and proof accurately
  • Actively participate in the briefing process when you're being assigned work arrange the meeting, do any prereading, interrogate the brief to confirm your understanding of the project, deadlines and budget
  • Ensure you are clear about timelines, budgets (how much of your time is budgeted for), deadlines, and the availability of key people; prioritise your work accordingly and flag with your account lead(s)/line manager at the earliest stage if you will struggle to meet expectations or have time available
  • Maintain awareness of your team members' diaries, reminding them of deadlines as appropriate and identifying how you can best support
  • Seek feedback and proactively feedback to improve individual and team performance
  • Buddy new AA starters, sharing your insights and experiences to support their professional development
  • Participate in the performance review process and deliver against your objectives
  • Ask que
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