Sales and Services Support - Syston, United Kingdom - Flogas Britain Ltd

Flogas Britain Ltd

Verified Company

Syston, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Consumer Energy Coordinator

Business Unit:
Sales and Marketing

Location:
Leicester (Syston)

Contract Type:
Permanent

Hours: 37.5

Salary:
£26,500.00

Join Flogas Britain - Off-Grid Energy Leaders

At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change.

As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective.

Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future.

About the role

In line with the Flogas 2040 vision and the positioning of LPG a as part of the transition to net zero we are committed to ensuring we remain at the forefront of off grid energy supply.

Consumers are becoming increasingly aware of legislation supporting the move away from traditional fossil fuels and have an increased expectation from FGB to provide solutions for existing and alternative energy sources.

To promote the benefits of LPG and maintain its position as a leading energy source for off grid households FGB must make sure our customers remain at the forefront of our positioning, exploring all viable options to maintain continuity.

The role will be responsible for managing and coordinating the transition of existing customers through different supply and storage options.

Reporting to the Sales and Service Support Manager the role encompass single tank and metered customers as they transition through agreed modifications with exiting storage and supply through short/midterm alternatives onto wider solutions within the off grid landscape.

This pivotal role is crucial to the continued growth and improved satisfaction levels throughout the consumer sector.

What you will be doing

Liaise with stakeholders understanding current situation. Position potential remedies for consideration to all parties.
Coordinate and monitor progress, manage issues and initiate corrective action as required to ensure completion within agreed timeframes.
Maintain visibility throughout the customer journey.
Assess and recommend different solutions when transitioning across supply options.
Follow effective processes and provide concise information throughout.

About You

Strong organisation and communication skills
Background in coordinating within multifaceted workflows
Ability to build relationships at all levels
Sound technical knowledge
Ability to respond to change and be able to prioritise in continually changing environment

How we will reward you

Competitive starting salary
Discretionary bonus scheme
Great annual leave package with opportunity to purchase up to 5 days extra leave
Enhanced family friendly package
Death in Service
Contributory pension scheme
Employee Volunteer Day's to support the communities where you work and live
Learning and development opportunities to develop your skills, knowledge and talent
Access to a fully funded eye test and flu jab
Access and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platform
Access to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail stores

Diversity, Inclusion, and Flexibility:

As an inclusive employer, we recognise the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements.

We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.

About us

Flogas Britain is one of the largest distributors of off-grid energy in the UK and has over 35 years' experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas.

The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with a number of bolt-on acquisitions have resulted in its market share increasing from 10% to over 30%.

The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.

The recent acquisition of Protech by Flogas Britain further extends the business' capabilities in this regard to provide innovative and lower carbon solutions into the commercial sector; combining renewable-ready gas combustion with alternative technologies such as heat