Customer Services Senior Supervisor - Chelmsford, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust

Verified Company

Chelmsford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team.

Are you looking for a challenge? Something to test your ability, strengths and staff supervision skills?

Do you feel confident that you would be able to provide an overall Supervisory aspect within our Customer Services (Broomfield Site), this will include cashiering services and supervising our main Trust switchboard.

The post holder will be required to provide accurate, reliable and timely reporting for cash and electronic transactions, ensuring they assist and provide an effective and user friendly cashiering service which meets the requirements of the service users, staff and management within a controlled financial framework and a safe environment.

You will need to operate electronic systems to ensure that all transactions are logged and reconciled, whilst an audit trail of transactions exist for all receipts and payments.

Previous cashiers experience would be preferred or experience of accurately recording and reconciling transactions, payments and receipts.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.

Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Reporting to the MSE Head of Customer Services the post holder will ensure the responsive and professional standards of the Mid and South Essex NHS Foundation Trust.

This post will create and maintain strong working relationships with all Switchboard staff and could communicate with Assistant Directors, Executive Directors including Clinical Directors, General Managers, Heads of Nursing and all other staff within the organisation.

You will ensure that the switchboard is maintained, fully staffed and the emergency bleep system is operating at all times.

Please see attached a full job description setting out the details of the role and responsibilities.