Food Services Assistant - Great Malvern, United Kingdom - Malvern St James School
Description
JOB DESCRIPTION
Reporting To:
Head Chef/Dining Room Supervisor
Hours of work:
In accordance with the contract of employment
The following hours are available on a Zero hour contract:
Hours we have available on a term time or zero hour basis is weekends:
Saturdays 9-2pm & 5-8pm
Sundays 10-2pm & 5-8pm
MAIN PURPOSE OF THE ROLE
To provide excellent customer service from the preparation, presentation and service of food.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- To assist as directed with all aspects of food preparation and presentation to a high standard
- To provide an efficient, helpful and friendly service to all customers
- To ensure that food is presented and served in a clean, hygienic environment
- Food service as directed by the head chef/dining room supervisor
- To complete all necessary controls and documentation for each service
- To communicate well with customers
- To undertake all aspects in cleaning equipment: walls up to 6ft, floors, fixtures, fittings, pots, pans, cutlery, crockery, glassware etc., to a high standard according to the cleaning rota or as directed
- To ensure tables and accompaniments are kept as clean as is reasonably practicable and adequately stocked during service times and relay as required
- To load service counters as and when directed and to ensure sufficient supplies throughout the service period
- Check deliveries and temperatures on delivery, also record food temperatures during service temperatures
- To fulfil any reasonable management request
- To attend/receive any jobrelated training as required
Additional Ad-hoc duties:
- To assist at any special functions, some of which may occur outside working hours
- To report any customer complaints or compliments and take some remedial action if possible
- To report immediately any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be deemed appropriate or possible
- To attend meetings and training courses as may be necessary
- To provide cover in other areas during periods of holidays and sickness as directed by the head chef/dining room supervisor or other appropriate Manager
PERSON SPECIFICATION
SKILLS AND KNOWLEDGE
The applicant _
MUST_ have:
- Effective communication skills
- Strong customer service skills
- Ability to work quickly but efficiently and keep calm whilst under pressure
- Ability to work well in a team
- Ability to adhere to all health and safety practices
QUALIFICATIONS AND TRAINING
It is _
DESIRABLE_that the applicant has:
- Catering qualification
- Food hygiene certificate
- GCSE or equivalent in English Language
EXPERIENCE
It is _
DESIRABLE _that the applicant has:
- Previous experience of working in a kitchen
- Previous food handling experience
PERSONAL
The applicant _
MUST_have:
- A flexible approach to work and a willingness to undertake a variety of different tasks
- Good personal organisation
- Enthusiasm and a positive outlook
- High levels of personal hygiene
- An enhanced DBS disclosure form completed and submitted by Malvern St James prior to appointment
- Satisfactory reference checks
- No
Job Types:
Part-time, Zero hours contract
Salary:
£7.49-£10.42 per hour
Schedule:
- Weekends only
Work Location:
In person
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