German Speaking Customer Success Manager - London, United Kingdom - Sphere Digital Recruitment

Sphere Digital Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Success Manager - Product Sampling SaaS Platform - Up to £45,000 - Hybrid/London

The Company

This is a great opportunity to be part of one of the UKs fastest growing technology companies within the Martech space.

Founded 10 years ago, my client are a product sampling SaaS platform that allows brands, retailers and publishers to drive market strategyand build brand awareness through product sampling.

Through the platform and effective sampling campaigns, brands are able to reach customers, drive sales, gather data and generate more impactful and insightful ratings and reviews.

They are looking for a German speaking Customer Success Manager to support and work with clients in the DACH region.

In the role you will be working closely with brand partners to help create, launch and monitor successful campaigns.

Responsibilities heresit across building and maintaining relationships and supporting both internally and externally from liaising with brand partners to collate campaign collateral to working with the product and warehouse teams to coordinate stock management.

Exciting Bits

You would be joining a firsttomarket and still market leading product sampling business
Be part of company that works with some of the largest beauty and FMCG brands.
They currently work with the likes of Tanqueray, Bobbi Brown, Clinque, Hellman's and many more

The Role

Liaise with brand partners in the DACH region and build, manage and monitor campaign offerings via lots of media channels
Manage multiple brand projects at a time including campaign onboarding, creative asset management and tech troubleshooting
Monitor and feedback live campaign activity and proactively work with brand partners to solve any challenges that may arise.
Work closely with internal teams such as Account Management to deliver detailed analysis postcampaign and help build longlasting relationships with clients

You

Alongside English fluency, you are a native or fluent German Speaker (essential)
24 years of Customer Success/Account Management experience within the AdTech, MarTech or Digital Media space
Previous experience working with retail and FMCG clients and an understanding of the digital media ecosystem
Experience in digital campaign activation
Strong relationship skills and commercially driven
Solid written and verbal communication skills

Benefits

28 days holiday with between Christmas and New Year off
The opportunity to take a 4week sabbatical after 5 years at the company
Flexible working
An additional day's holiday for a birthday or big event once a year
Annual bonus
Competitive pension scheme
Lots of social events

Lucy McKean

Associate Consultant

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ?talent globally.