Service and Repairs Administration Assistant - Biggleswade, United Kingdom - 1st Choice Rec

Tom O´Connor

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Tom O´Connor

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Description
Service & Repairs Administration Assistant


Our client based in Biggleswade is a well established family business who specialise in the design, manufacture and installation of aircraft hanger doors and other types of high end industrial doors.

Roles and responsibilities

  • Working for the Spares and Service manager
  • Managing the dayday activities of the team of several service engineers who work on a variety of military, airport, public sector and private sites.
  • Customer liaison on a daily basis
  • Managing service engineers diaries and coordinating with customers.
  • Managing service engineers travel arrangements, security clearances and equipment rental on sites.
  • Followup with service engineers
- discussing service reports and subsequent quotation opportunities.

  • Followup with customers
- issuing service reports, invoicing and recommendations and/ or quotations for further works.

  • Producing quotations for spare parts (supply only or supply & deliver)
- using information provided by the customer or other available archive date (which could include 50 year old drawings or modern SolidWorks drawing models & material lists)

  • Producing quotations for routine maintenance contracts.
  • Preparation of labelling & dispatch notes prior to dispatch of any parts to customers.

Skills:


  • Great written communication skills and house
- style presentation and good verbal communication skills.

  • Microsoft Excel and Word skills.
  • Ability to read engineering drawings is highly desirable.
  • Engineering focused but with strong commercial sense.

Benefits:

- £27,500-£32,500 per annum DOE

  • Monday-Friday 8am
  • 4pm
  • 28 days holiday inclusive of bank holidays
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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