AISR Field Service Representative - Brackley - iCIMS

Description

Join Peraton's mission-critical team supporting secure, real-time data delivery across complex operational environments in direct support of our nation's warfighters. If you are driven by national security and energized by cutting-edge C2ISR capabilities, sensor integration, and resilient data transport solutions, we invite you to join our team.

Responsibilities

• Serves as the primary technical authority and program representative for assigned gateway locations, whether permanently assigned or in a surge or rotational capacity, accountable for system availability, performance, and mission continuity.
• Provides hands on installation, configuration, operation, maintenance, and break fix support for AISR transport systems, including SATCOM terminals, RF chains, modems, routers, switches, encryption devices, and supporting infrastructure.
• Rapidly diagnoses and isolates faults across RF, SATCOM, modem, network, and system layers to restore degraded or failed ISR transport services in operationally sensitive environments.
• Supports unmanned or lightly manned sites through rotational coverage, temporary duty assignments, or surge support, maintaining continuity of operations and configuration consistency across locations.
• Plans and executes equipment upgrades, technology refresh, and incremental modernization activities in coordination with engineering and program teams, often in constrained or time sensitive conditions.
• Acts as the primary liaison with local military leadership, tenant units, mission partners, host nation personnel when applicable, and vendor field representatives to coordinate access, maintenance windows, and operational impacts.
• Communicates technical status, risks, and recommended actions clearly to both technical and non-technical stakeholders.
• Coordinates logistics, spares management, RMAs, shipping, and asset accountability for assigned equipment sets, maintaining accurate configuration and inventory records.
• Provides onsite and over the shoulder training to operators and local personnel as required to ensure proper system use and basic fault recognition.
• Documents incidents, maintenance actions, configuration changes, and lessons learned in program tracking systems to support trend analysis and continuous improvement.
• Interfaces with remote engineering, network operations, cybersecurity, and logistics teams to escalate complex issues and implement approved fixes.
• Operates independently or as part of a small distributed FSR team, exercising sound judgment during system outages or mission degradation events.
• Be part of a mission-critical team supporting USSOCOM and its mission partners in delivering cutting-edge C2ISR capabilities.
• Work in a dynamic and collaborative environment at Pope, supporting critical national security operations.
• Manage cutting-edge communications and sensor systems that directly impact operational readiness.
• Access to professional development opportunities and career growth within the intelligence and cybersecurity community.
• Opportunity to work with advanced tactical communications technologies and AISR systems.

Qualifications

• Extensive hands-on experience supporting AISR transport or comparable DoD ISR systems, with demonstrated depth in SATCOM, RF signal paths, and IP networking.
• Prior experience as a Field Service Representative, site engineer, or similar role supporting remote, deployed, or rotational assignments.
• Proven ability to troubleshoot across SATCOM terminals, modems, RF components, routers, switches, and end to end transport paths.
• Demonstrated experience working directly with operational units and local leadership as a technical point of contact for mission critical systems.
• Ability to adapt quickly to new locations, configurations, and operational conditions with minimal supervision.
• Willingness and ability to travel and support surge or temporary duty assignments as mission needs dictate.
• Minimum of 6 years' experience with a Bachelor's degree, 4 years with a Master's degree, or 2 years with a PhD in a relevant technical discipline.
• Active TS SCI clearance required.
• US citizenship required.
• Direct experience supporting ISR ground stations, gateway entry points, or theater level transport nodes.
• Familiarity with L3Harris, ViaSat, or similar ISR SATCOM modem and gateway technologies.
• Experience operating within a distributed field support or surge team construct.
• Strong working knowledge of DoD incident management and configuration tracking tools such as ServiceNow or equivalent.
• DoD approved IA baseline certification for ADP III or IT III.

Location and Perks

• Be part of a mission-critical team supporting USSOCOM and its mission partners in delivering cutting-edge C2ISR capabilities.
• Work in a dynamic and collaborative environment at Pope, supporting critical national security operations.
• Manage cutting-edge communications and sensor systems that directly impact operational readiness.
• Access to professional development opportunities and career growth within the intelligence and cybersecurity community.
• Opportunity to work with advanced tactical communications technologies and AISR systems. Peraton is a next-generation national security company that drives missions of consequence across the globe and extending to the farthest reaches of the galaxy. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces.
• Salary range: $86,000 - $138,000. Salary is determined by various factors, including scope and responsibilities, experience, education, knowledge, skills, competencies, geographic location, and contract considerations. Depending on the position, overtime, shift differential, and a discretionary bonus may be available.

Note: This description reflects the current job requirements and responsibilities; all details are subject to change without notice.