Ravensworth Operational Lead - Cramlington, United Kingdom - Printed

Printed

Verified Company

Cramlington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are constantly investing in new products and using technology to improve how we increase our market share and take advantage of new opportunities.

Catch us in our production space and you will find a fast-paced, dedicated team who endeavour to reach perfection for our customers.

We're a growing company with offices in London and Newcastle, looking for employees that are equal parts dynamic and enthusiastic.

People brimming over with new, original ideas that they just can't wait to share with their team and bring to life.

The Ravensworth Operations Team Leader will be responsible for operational day-to-day running of Ravensworth.

Reporting into Head of Customer Service and Sales, this role is responsible for the end-to-end process, business reporting and development of the Ravensworth Brand.

They will provide support to all Ravensworth areas and be the first point of contact for escalations and sales queries relating to the work in their remit.

It is an extremely varied role where high levels of organization, critical decision making and commercial acumen are essential.

Applicants must be flexible and able to work different hours/days when requested and have a strong proven background in both people and workload management.

The right applicant for this role will be happy to help the team with the day to day workload but also have the ability to look at the overall picture.

Requirements:

Primary Duties and Responsibilities:

Be the first point of contact operationally for the Ravensworth Brand
Manage the prioritization of the development tickets
Report on brand performance
Work with others within the business to improve efficiency
Day to day contact with the Sales team
Identify challenges and implement improvements
Make commercial decisions

Knowledge, Skills and abilities required:

Proven history of strong stakeholder management.
Proven history of being responsible for a busy and diverse workload.
Highly organized and selfmotivated.
Ability to work under pressure to high standards and tight deadlines is essential.
Excellent written and verbal communication skills.
Excellent customer service skills.
A good knowledge of digital, litho and large format print is preferred but not essential.
A sound knowledge of Adobe CS & Microsoft programs required is preferred but not essential.
Proven history of change management.

Benefits
22 days holiday plus 8 days bank holidays

Staff discounts & Friends and Family discounts

Cycle to work scheme and Tech Scheme

Breakfast and drinks provided on office days

Charity day per annum supported

Summer and Christmas Parties

Street food days

Access to Perkbox and Rightsteps portals

Flexibility to work from home 2 days per week