Customer Service Administrator - Bamber Bridge, United Kingdom - Back Care Solutions

Back Care Solutions
Back Care Solutions
Verified Company
Bamber Bridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Summary


Back Care Solutions provide ergonomic office and mobility equipment to improve the comfort, support and wellbeing of people across the UK.


Due to a period of rapid growth, we are now looking for a motivated, enthusiastic and hardworking individual to provide administrational support to our customer service team who raise and input all of our customer orders.


Experience in this role is not essential, however, it does require somebody with the same values as Back Care Solutions.

These are; customer focused, reliable, great communication skills with a hardworking attitude.

This is a great opportunity to join a continuously growing company


Duties and Responsibilities
Assisting & developing the customer service department with the below tasks:

  • Raising sales orders on Sage 50
  • Ensuring all information has been received from the customer to enable the sales order to be raised
  • Requesting any missing customer information or extra information required to raise the sales orders
  • Updating Customers on lead times / order status for nonstock items
  • Requesting feedback from customers via Trustpilot following delivery
  • Liaising with all other departments to ensure a smooth and efficient customer order process

Additional Info / Benefits
31 days holiday (inc. bank holidays & Christmas Closure) increasing to 35 with length of service.

Quarterly Bonus Scheme

Monthly early Friday finish

Access to workplace Gymnasium

Hours: 8:30am - 5pm Monday-Friday (40 hours p/week)


Job Types:
Full-time, Permanent


Salary:
Up to £25,500.00 per year


Benefits:


  • Additional leave
  • Cycle to work scheme
  • Free parking
  • Onsite gym
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Administrative: 1 year (preferred)
  • Data entry: 1 year (preferred)

Work Location:
In person
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