Administrator - Manchester, United Kingdom - Bureau Veritas

Bureau Veritas

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Awaiting the JD

Job Title:
Administrator (Fire Engineering)

Location:
Homebased or Hybrid (Manchester or London office)

Salary:
Competitive + fantastic benefits including up to 8% pension + private healthcare + life assurance

About Us

An award-winning employer, our people are trusted and responsible, believing in what they do with a clear commitment to contribute to transforming the world we live in and shaping a world of trust.

Bureau Veritas operates in a wide range of sectors, delivering Testing, Inspection and Certification services to some of the world's biggest household names.

With more than 400,000 global clients and a reputation for quality, we are at the forefront of service and innovation.

Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging working environment, which is open and inclusive, and individuals are given the opportunity to fulfil their potential and really leave their mark.

About the Role

Main Duties and Responsibilities

Setting up projects on Deltek, ensuring the business unit legal requirements of the Building Regulations are met. Co

- ordinating projects from the creation of opportunities, administering initial appointment, through to the issuing formal certification.

Work within Deltek to provide, copy, share and close out matters with various parties in respect to: project set up, fee proposals, legal notices, desktop / inspection reports, consultations and enquiries.
Reporting from Deltek as directed to provide management information and work reminders to technical and management teams.
Liaising with all members of the business unit and wider BV company, irrespective of location, including both technical and support staff, regarding projects and general issues.
Updating the business support ICT systems, database, document management systems etc.
Supporting the surveying team by updating project records, recording tasks and logging site inspections on projects.
First line response to telephone calls, enquires and requests, and ensuring that they are dealt with in a timely and professional manner.
Assisting the Business Support Programme Manager in dealing with complaints to ensure responses are provided and logged in accordance with company policy.
In conjunction with the Business Support Manager, assist with the organisation of internal training events /team briefings for the office, as and when required.
Followup communications with clients in relation to project set ups, confirmation and support documentation as directed.
Liaise with and support commercial team to ensure accurate invoice information, contracts signed, recognise additional work and debt under control.
Assisting the business unit in recovery of outstanding debt as directed by the management team and business support manager

About you

Essential skills/experience

Proven administration experience within a fastpaced service led business.
Ability to confidently work with colleagues to deliver efficient support services.
Capable of handling confidential information securely
Excellent interpersonal and communication skills
Strong customer service skills
Highly proficient with MS Office suite of products
Ability to prioritise own work and manage workload.
Effective resource management skills
Minimum GCSE Mathematics and English or equivalent

Desirable skills/experience

Knowledge and ability to use computer management systems including Deltek.
2 years' experience in a similar role
Experience of the construction sector

Bureau Veritas can offer

Excellent career development and progression opportunities
The opportunity to assist on a variety of large, challenging and exciting projects for high profile clients, including some of the world's most recognised brands; and
A long list of awards recognition including Top Employer seven years in a row and continued success in the RoSPA Occupational Health and Safety Awards.

Plus:

Comprehensive financial package including competitive salary and allowances, defined contribution pension, 25 days holiday plus Bank Holidays and ability to increase by up to 5 days via salary sacrifice, various insurances including Private Health Insurance and other flexible benefits to suit individual requirements.

Awaiting the JD