Technical IT Service Delivery Manager - London, United Kingdom - Resource on Demand

Resource on Demand

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a Technical IT Service Delivery Manager?

Do you have experience with managing on-premise and Azure based Microsoft Windows Server and SQL Server environments?

Do you have experience leading a small team?

If yes, then we have the perfect role for you.

Our client is a global organisation, that is rated as one of the top 5 accountancy and advisory companies in the UK.

In return for your skills, knowledge and know-how you will have excellent career progression and mentoring with an opportunity to work in the wider support team.

RESPONSIBILITIES The Technical IT Service Delivery Manager will take responsibility for hiring, training and managing staff as required to ensure the evolve platform is supported 24/7, with all ITSM processes documented and knowledge shared across the Service Delivery team.

SKILLS As the Technical IT Service Delivery Manager you should have the following:

Practised at adhereing to ITSM/ITIL best practices in a client services environment
Be capable of problem solving under pressure
Able to work in a structured and methodical manner
Be diligent and demonstrate attention to detail
Be efficient and deadline driven

EXPERIENCE REQUIREMENTS Experienced managing 3rd party IT service providers

QUALIFICATIONS ITIL Foundation qualification
A relevant Microsoft qualification

EDUCATIONAL REQUIREMENTS Degree Level