Administrator - Thurmaston, United Kingdom - SF Group

SF Group

Verified Company

Thurmaston, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Administrator

Contract:
Full Time, Permanent

Location:
Thurmaston, Leicester, LE4 (Office Based)

Salary:
£20,000 - £25,000

Start Date:
ASAP - Happy to work around notice periods.

The Commercial Division at SF Recruitment have partnered with a well-established business based in Thurmaston, who are actively recruiting for an experienced Administrator to join their busy Sales team on a full time, permanent basis.

This opportunity is due to business demand and growth and will give you an opportunity to work within a highly experienced and fun office environment

As an Administrator, you will play a key part amongst the Customer Service and Sales Support team, ensuring that all Administrative tasks are completed to the highest standard within agreed timeframes.

Daily responsibilities could include:
- class customer service.

Sourcing and negotiating quotations and prices with customers/suppliers.
Raising and processing customer orders within agreed timeframes, ensuring that the customer is updated at every stage through to successful delivery.
Maintaining customer aftercare, ensuring that orders are received by customers within agreed time frames, and the products are to expected standards.
Managing a shared sales and customer inbox, ensuring these are acknowledged and resolved within 1 working day.
Accurately updating all customer/supplier contact and accounts information.
Constantly liaising with the Sales Team, to ensure a structured service from all departments.
Processing returns and refunds.
Providing additional administrative support and assistance to internal departments as and where required.

The successful Administrator will ideally have experience working within a similar role as listed above, or alternatively, have a true passion for Customer Service/Sales Support Administration.

You will need to have excellent communication skills both verbal and written, and thrive on delivering a first-class customer experience at all levels.

You will be confident taking ownership when handling customer enquiries, as well as maximising sales opportunities for the Sales Team in a timely manner.

We are looking for somebody who is a true team player, is ambitious and driven to build a strong and successful career internally.