Gas Supervisor Qc - Birmingham, United Kingdom - Aaron Services

Aaron Services

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base, we are on the lookout for an Gas QC Supervisor to join our team in Birmingham.

Benefits:

Sharesave PLC share purchase options
Support provided for professional qualifications
Employee wellbeing programme, offering regular health fairs, occupational health support, telephone support

- counselling for staff

Long service recognition
Service level awarded annual leave
Enhanced maternity/ paternity packages
Childcare vouchers
Dental/Healthcare cash plan
Cycle to work scheme
Women in Business Group
Sureserve Academy

- a platform for development, career progression

Employee Voice programme
Social activities for all of our Teams
Sureserve Legends

- celebrating the fantastic ways in which our employees live our values.

Key Responsibilities:

As an GAS QC Supervisor, you will ensure that engineers comply with all legal, regulatory and company standards, troubleshooting issues and ensuring that Client's contractual and specific requirements are met.

You will help to lead a team of engineers, delivering quality compliance, for our clients and their tenants.

Dealing with the daytoday operational management of operatives and providing technical support, encouragement, and training for all engineers to deliver an agreed volume of completed jobs per week, including whilst engineers are on call.
Provide a "Technical Section" during the structured monthly toolbox talk meeting in a consistent manor across the business. This includes all the latest updates and any issues identified in completed quality checks.
Encourage understanding of the need for Quality of Work and professional attitudes for future development of the business, creating an environment which encourages employee development, good employee relations, teambuilding, and quality standards.
Become a key contact for clients to assist in developing relations and assisting with the resolution of problematic jobs, attend, and facilitate the resolution of customer complaints, including site visits and provide a technical overview
Ensure the Clients contractual and specific requirements are met, and where possible surpassed.
Communicate Company procedures and Client requirements to operatives through daily contact and structured monthly Toolbox Talks.
Support the Regional Manager & Head of Region with the training requirements and technical support for both existing engineers and the new starter induction and training processes.
Work closely with the Head of SHEQ, act as a champion to the Aaron Services Group Competency Scheme, to ensure updates and changes are communicated effectively to engineers, maintaining records, and identifying training needs.
Ensure engineers actively participate in the collection of competence evidence and that each engineer is only allocated work which falls within their scope of competencies
Carry out Quality Checks and Health and Safety audits to a predetermined agreed target volume.
Cover for the role of Regional Manager as and when required.
Assist in the investigation processes associated with disciplinary and grievance situations.
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training.
Undertake such other duties, training and / or hours of work as may be reasonably required, which are consistent with the general level of responsibility of this job.
Ensure the cascade of information to relevant staff on all technical information known or obtained in the future.

It is important that we complete all the appropriate criminal and reference checks before you start working with us.

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 2,100 employees working from over 20 offices.

Job Types:
Full-time, Permanent

Salary:
£37,000.00-£38,000.00 per year

Schedule: