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Customer Contact Sales Advisor - Leicester - Simplify
Description
CUSTOMER CONTACT SALES ADVISOR
LEICESTER/HYBRID
£25, ,000.00 Basic Salary + Commission (achievable £38,000.00 OTE in Year One)
THE JOB
Are you ready to join a company that values you? Are you ready to join the UK's leading property services group? Are you ready to join a company that can offer progression and a new career? Come and join us as a Sales Advisor
This Customer Contact Sales Advisor role (known internally as a Move Specialist), operates within the Direct to Consumer Conveyancing Sales team and is responsible for professionally conversing with clients looking to buy conveyancing services via our Web Chat channel, telephone, and email channels.
The position offers a very achievable commission plan paying circa £35,000.00-£38,000.00 in year one with Hybrid Working (3 days WFH) options once fully trained.
Outbound calling prospective clients to discuss their conveyancing quote using warm leads
Answering inbound calls
Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
Responding to email queries
Maximising conversion from lead to sale to achieve growth/sales targets
Cross selling additional move related services
Requirements
Previous experience in a Sales or busy Customer Contact Centre setting is essential
Strong communication skills
Good time management skills and ability to work to deadlines
Ability to multi-task
Approachable, professional and a team player
Show willingness to learn
Flexible and readily adaptable to changing requirements
Benefits Of Working At Simplify
Competitive Salary + Uncapped, Achievable Bonus
A hybrid option with 3 days working from home after training, and 2 days in our modern, accessible office, with free parking
25 Days Holiday (plus 8 Public Holidays)
Option to Buy/Sell Holiday
Pension Scheme & Life Assurance
Enhanced Maternity, Paternity & Adoption Pay
Employee Assistance Programme
Free Conveyancing Services
Retail Discounts, plus much more
Our Commitment to Diversity
At Simplify, we believe that diverse teams drive innovation and success. We're committed to building an inclusive environment where everyone feels respected and valued. We welcome applications from all backgrounds and experiences.
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