Customer Service - London, United Kingdom - Chiswick Honda

Chiswick Honda

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Chiswick Honda

Chiswick - Car Sales

Full time

Permanent

Customer Handover Specialist
Chiswick Honda's successful sales team are looking for a Customer Handover Specialist.

Our Customer Handover Specialists are an integral part of our business, as such the willingness to go that extra mile for our customers is a must.

You will guarantee all sold vehicles are prepared to the highest possible standards prior to delivery, to our customers. Vehicles checks will be completed, and the appropriate handover paperwork has been completed.

All details must be checked, and the paperwork must have been signed off by the relevant line manager.-
Location: Chiswick Honda, 4 Power Road, Chiswick London W4 5YT
Hours: 45.

5 hours per week Monday to Sunday on a rota basis
Salary: OTE £26,000 to £32,000 per annum (salary relevant to experience)
What you can expect from the role:

Liaise with the Sales Team, diarising which vehicles will need to be prepared for delivery
Check all details on the handover paperwork are correct and have been signed off by the relevant Sales Manager, notifying them of any discrepancies immediately
Ensure the vehicles tidiness, cleanliness and security are maintained at all times, ensuring Company and Franchise polices and standards are adhered to at all times
Maintain processes so the delivery of all vehicles, operates efficiently and to the highest possible standards
To check and inspect outgoing vehicles and complete appropriate paperwork, by following documented procedures
Comprehensive training will be provided, if required

What we need from you:

Full UK Driving licence is essential
Experience of working in a similar position would be an advantage, although not essential as full training will be provided
Strong Organiser and the ability to follow strict processes
Flexible to ensure the needs of the business are met at all times
Be diligent within your approach to the role, with a high level of accuracy and a keen eye for detail
Outstanding communication skills both in person and on the telephone
Proficient IT skills Inc. Microsoft Office
Punctual, with excellent time management, to ensure customer lead timescales are met
Willingness to help others
Honest, trustworthy and reliable
Clean, smart and presentable

Salary

OTE £26,000 to £32,000 per annum (depending on experience)
Hours
45.5 hours per week, Monday to Sunday on a rota basis
Benefits
Enhanced family friendly benefits including, life assurance, enhanced maternity, paternity & adoption packages, improved Employee Assistance Programme, additional annual leave purchase scheme, Tech purchasing benefits, cycle to work scheme, staff referral bonuses, reduced rates on vehicle purchases and maintenance, along with access to our benefits portal offering 100's of savings for retail stores and hospitality venues, to name but a few