Sales and Lettings Co-ordinator - London, United Kingdom - Tennison Property

Description

Maintaining regular contact with Landlord and Tenants and updating them on the progress of their tenancies.
Coordinating maintenance and repair requests with landlords and contractors
Ensuring compliance with legal and regulatory requirements
Ensuring high level of customer service is delivered to clients by getting back to inquiries ASAP
Checking, updating and progressing all the paperwork and requirements for each tenancy (including legal contracts and works)
Updating the CRM with data, any changes to the tenancies and outstanding tasks.

Respond to incoming sales and lettings queries, promoting our sales and lettings services to landlords and vendors and book appraisals.

Schedule appointments for team members, help to progress the sales and lettings process, ensure move-in processes are followed and aid the lettings portfolio with new listings and remarketing.

Requirements:
Highly organized and positive attitude

Strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues
Ability to deliver high levels of customer service and admin support
Ability to work well under pressure and prioritise tasks effectively
Excellent organisational and time management skills
Proficient in English (writing and speaking).
Ability to learn and work with software and tools, including property management software and CRM.
Strong understanding of the property market and previous experience in lettings/sales administration would be essential.
Great at communicating and excellent rapport building skills
Ability to deal with complaints and work under pressure
A proactive and positive attitude with a desire to learn and grow within the company

Note:
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Salary:
£25,000.00-£33,000.00 per year


Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

Estate Agency: 1 year (required)


Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person

Application deadline: 11/08/2023

Reference ID:
Estate Agent Lettings/sales Administrator

Expected start date: 14/08/2023