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Credit Control Advisor - Leicester, United Kingdom - Macildowie Recruitment and Retention

Macildowie Recruitment and Retention

Verified Company

Leicester, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Control / North Leicester / Permanent / Hybrid-Working / £23,000 (£27,000 OTE)

Macildowie are pleased to be partnered with this longstanding client who are on the look out for an experienced, driven and customer-focused Credit Controller to join their team on a permanent full-time basis.

This role would suit somebody who has had experience of handling a high volume of calls with a credit/collections environment.

Reporting into the Credit Control team leader your overall purpose is to collect any outstanding payments from commercial customersin a timely and effective manner.

You will do this by:

Having responsibility for a portfolio of customer accounts and focus on collecting debt and meeting cashin targets
Learning the basics of legal action recoveries to securing County Court Judgment (CCJ) and enforcement methods
Requesting credit limit increases and customer refunds where appropriate.
Completing Tasks in a timely manner in accordance with set deadlines
Taking ownership of queries raised and liaise with other departments to resolve
Weekly account reconciliations to minimize unallocated cash
Placing accounts on stop and referring delinquent debts for legal collection where viable
Basic complaints handling

To be successful in this role you will have/be:

Proven credit control experience
min 1 year
Team player and target driven
Flexible with a willingness to take on additional tasks and responsibilities without complaint
Ability to communicate effectively (verbal & written)
5 GCSE's (A* to C) including Maths & English
Proven credit control experience

in a high incoming telephone call environment