Full-time Customer Service Adviser/receptionist - Dorset, United Kingdom - Healthy Hearing

Healthy Hearing

Verified Company

Dorset, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Healthy Hearing is a well-established and respected Company within Rutland, Leicestershire and Dorset, providing hearing solutions and advice backed by first class customer service.

Join Our Team as a Full-Time Customer Service Adviser/Receptionist

Are you ready to embark on a dynamic journey that combines your passion for customer service with your eagerness to learn and grow? We're seeking a dedicated and ambitious Full-Time Customer Service Adviser/Receptionist to join our team and play a pivotal role in delivering exceptional service to our valued clients.

If you're a reliable, empathetic individual with a positive 'can-do' attitude, we want to hear from you.

Position:
Full Time Customer Service Adviser/Receptionist

Location:
Dorset

Working Hours: 37.5 per week

Key Attributes:

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Excellent Listening Skills and Natural Empathy: Your ability to genuinely connect with our clients, understand their needs, and provide empathetic support will be crucial in providing exceptional customer assistance and advice.
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Reliable and Trustworthy: We value reliability and trustworthiness as fundamental qualities in our team members. Your consistent commitment will contribute to our success.
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Positive 'Can-Do' Attitude: Taking the initiative to address customer concerns will contribute to maintaining an organised and efficient environment.
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Well-Organised and Able to Multi-Task:Excellent organisational skills will empower you to handle various responsibilities seamlessly and make the most of your time.
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Basic IT Skills, Including Microsoft:Proficiency in basic IT skills, including Microsoft Office, will be valuable managing daily tasks and interactions.

Job Requirements:

Maintain a high level of client satisfaction by addressing enquiries, providing information, and resolving issues with professionalism and a friendly demeanour.
Welcome visitors, both in person and over the phone, and ensure the reception area reflects our commitment to excellence.
Manage data entry, diary and database functions.
Handle pointofsale transactions and petty cash management.
Work collaboratively with team members, you will also be a key holder and provide coverage for holidays and sickness
Embrace opportunities for growth and development

Benefits: