Head of Production Services - Manchester, United Kingdom - 100% Group Ltd

Tom O´Connor

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Tom O´Connor

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Description
100% is the global retail agency, giving brands the freedom to inspire shoppers globally.


Our seamless platform empowers brands to work innovatively, efficiently and with the freedom needed to maximise investments in the retail space.


We are Global - Providing a borderless capacity to roll out retail campaigns, we leverage both global control and local expertise across more than 60 countries worldwide.


We are Connected - Delivering end to end retail experiences, we design, produce, install and maintain retail experiences for brands loved by shoppers.


We are Responsible - Committed to our collective responsibility for making positive impact to our planet and society, to build a better world of retail experiences together.


What we can offer you:


  • Attractive starting salary
  • Minimum 28 holidays per annum increasing with length of service (plus bank holidays)
  • Social & Charity events
  • Pension Salary Exchange Scheme
  • Private Healthcare
  • Death in Service Cover 4 x Annual Salary

Who are we looking for?


As Head of Production Services, you will lead a growing team with responsibility for the development, procurement, and delivery of best-in-class retail experiences at global scale.

You will lead and inspire your team to provide seamless and connected services to our customers, achieve commercial success and make a positive impact on the environment.


You will already be an expert in manufacturing of brand/retail furniture and will demonstrate strong capabilities in the entire process, from scoping projects and technical specifications through to global supply chain management and delivering complex projects on time.

If you consider yourself ambitious within the retail industry, a leader who can influence change and you are prepared to reimagine the future of global retail experiences with us, then could this be the perfect role for you? 100%


What you'll do:


  • Lead, motivate & inspire team member's performance, engagement & development.
  • Direct and oversee customer projects to the highest standards of quality and ontime delivery, from technical specification stage through to execution.
  • Seek to innovate and challenge the conventional with new technologies and ways of working.
  • Foster collaboration within your own team and crossfunctional teams to ensure seamless service execution and customer experience.
  • Integrate our sustainable approach into procurement strategies and customer solutions.
  • Ensure commercial success with robust commercial management of projects and the running of your department.
  • Report key performance data to the relevant management stakeholders.
  • Own the global production supply chain from identification, validation, onboarding and then ongoing performance monitoring and relationship management.
  • Develop and embed our 'product focused' managed production strategies and processes across the business.
  • Implement health, safety, environmental and quality requirements aligned with the company's policies.
  • Ensure compliance to all relevant regulations, accreditations, and risk reduction policies.
  • Collaborate with internal teams to design solutions, specifications and commercial models that optimise our full service, global and responsible proposition.
  • Plan and forecast projects and supply chain to meet client demand.
  • Act as an ambassador for and proactively promote the business.
  • Maintain awareness of industry trends, competitor activities, and market developments to inform agency strategies and client recommendations.

What you'll need:


  • 10+ years' experience in a similar role within a retail agency, with at least 3 years' experience in a management/leadership role.
  • BS/BA degree in related discipline.
  • Proven ability to lead and inspire people.
  • Experience managing both small and large retail experience roll outs, across multiple countries preferable.
  • A thorough understanding of production processes, materials and resource conditions.
  • Key commercial procurement and supply chain management skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and customers.
  • Strong commercial acumen, negotiation skills and attention to detail.
  • Strong understanding of the global retail landscape and the unique challenges and opportunities within sector.
  • Ability to travel internationally as needed.

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