Head of Business Support - Glasgow, United Kingdom - The National Lottery Community Fund

The National Lottery Community Fund

Verified Company

Glasgow, United Kingdom

23 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £46,035 - £52,051
Job grade:

Other
Contract type:
Permanent
Type of role:
Operational Delivery
Working pattern:
Fulltime
Number of jobs available:
1Contents

Location

About the job

Things you need to know

Location

Scotland/Glasgow
Hybrid workingAbout the job

Job summary:

Our Head of Business Support plays a key role in leading our work in Scotland. Ensuring we make best use of our resources, track impact, deliver high quality governance, plan well and support our people you will lead a team and work across the organisation to build strong working relationships across a range of functions. As part of our senior management team in Scotland you will help ensure we delivery our new strategy, It Starts With Community, in line with the needs and aspirations of communities and our wider operating environment.

Job description:

This is a varied role supporting the full spectrum of our work.

You will manage a small multi-faceted team responsible for all aspects of administrative delivery in Scotland including our office environment, first line customer service, supporting non-executive governance and data analysis.

Leading on business planning, budgeting and performance monitoring you will work with business partners in our finance and people teams to ensure we are on track and making best use of resources.

You will also lead local people related work shaping our resource planning, training and helping ensure colleagues are supported to do their best work.

Leading on governance you will ensure that our Scotland Committee is fully supported and able to make the best decisions about how we use National Lottery money to support communities.

Alongside fellow senior leaders you will have a strong role in planning and delivering around £60M of grant funding every year to communities all over Scotland.

A capable and confident leader you will have the ability to balance a varied workload.

Equally adept at handling complex financial and performance information and providing empathetic support to colleagues you will display sound judgement and display high standards of customer service.

This will be underpinned by a strong understanding of the environment and sectors we work in.

Person specification:

Essential criteria

Experience and understanding of the strategic and operational environment and sectors that the Fund operates within in Scotland
You will be able to exercise effective judgment that supports the delivery of management support
You will have experience of managing complex budgets and preparing and interpreting management account information
Leading and supporting teams to deliver an excellent service

Desirable criteria

Significant experience of collaborating with customers to create effective services.
Experience of managing, complex and competing problems
Proven ability to articulate ambitions that resonate with team members and customers
Experience of effective contract management and positive customer relationship management

Things you need to know

Selection process details:

Interview Date:
Week commencing 24th_ _July

Feedback will only be provided if you attend an interview or assessment

Security:

People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

UK nationals

- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)
Working for the Civil Service:

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants:

Job contact: