Information Compliance Officer - Norwich, United Kingdom - Norfolk County Council

Tom O´Connor

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Temporary Contract until 31 March 2024 | 37 hours per week | £24,496 to £26,845 per annum (Grade F) | Norwich


We are looking for enthusiastic, organised people with customer focused approaches, excellent communication skills and analytical aptitudes to join our Information Governance Service.


Working as part of the Information Governance Service, you will ensure the council responds to statutory information requests received from the public and information sharing requests from other organisations.


You will have the opportunity to work flexibly, according to business need, as part of a collaborative and supportive team.

You will also work closely with the council's various departments and external stakeholders, acting as an ambassador for the Information Governance Service.


Following training and familiarisation with local business processes, you will work increasingly autonomously, taking professional responsibility for dealing with the full process of requests, from validation and engagement with the requester, through the full process of the consideration of any applicable safeguards and exemptions, to the secure provision of information.


Personal emotional resilience is especially important in this role, which will involve processing of social care information, the content of which could be upsetting and potentially triggering.


You should be able to display excellent organisational, time-management and communication skills and an awareness of the UK's privacy and data protection legislation and how this impacts the council.

If you enjoy a challenge and a varied workload please apply.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people.

Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.


Job description and person specification


You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working dependent on your job role and business need.
  • Financial benefits such as:
- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.

Closing date: 01 June 2023


We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.

Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk.

Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents.

We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.


We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.


We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.


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