Senior Customer Success Manager - London, United Kingdom - Your Prime Recruitment

Tom O´Connor

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Tom O´Connor

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Description

The Brief - Customer Success Manager
Our client is a high grow software vendor within the SalesForce EcoSystem.

They are seeking a Customer Success Manager to secure and implement major implementation programmes.


The Role - Customer Succes Manager
Consulting wtih clients at the later stages for the Sales Cycle to scope project requirements.

Working with the development teams to define requirements and ensure delivery.

Project Manage implementations.


The Person - Customer Success Manager

  • Experience in technology consultancy, selling and implementing software solutions.
  • Coordination and leading Solution sales processes
  • Client relationships management
  • Teamwork and team development skills
  • Ability to work with external consultancy companies/partners
  • Listening skills. Client requirements understanding and gathering
  • Gap analysis vs our software solutions
  • Ability to work towards predefined growth objectives
  • Solution demo planning and execution to clients and other partners

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