Receptionist (16 Hours/week) - Stowmarket, United Kingdom - Primary Care Careers

Primary Care Careers
Primary Care Careers
Verified Company
Stowmarket, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About the Role:


The hours will be:
Monday afternoon - 14:00 to 17:00

Tuesday morning - 09:00 to 13:00

Thursday afternoon - 13:30 to 17:00

Friday afternoon - 13:00 to 18:30

The selection process for this role will include a minimum of 2 people at the interview which will be week commencing 21st December


Main duties of the job:


  • To greet patients at the reception desk and deal with their enquiries in a professional manner.
  • To instruct patients on the correct use of the automatic checkin machine
  • To make, alter and update appointments for patients on the computer systems according to set protocols
  • To assist with patients enquiries on the telephone in a professional manner
  • To accurately extract and refile patient records as and when required
  • To handle telephone enquiries in a professional manner
  • To provide advice and information to all users and visitors of Violet Hill House and associated health teams
  • To provide holiday and sickness cover for reception team and act as building receptionist as required
  • Keep reception area and desk efficient and tidy
  • To pass on relevant information to team members to ensure continuity of care and staff efficiency
  • Maintain security and confidentiality of persons, equipment and information
  • For further information about this role, please see the attached job description._
  • Previous medical or healthcare receptionist experience is desirable;
  • Excellent communication skills, with a clear and polite telephone manner;
  • Able to work in a polite, confidential and discreet manner, respecting patients at all times;
  • Experience of working with the general public, being sensitive and empathic in distressing situations;
  • Confident to work as part of a team and be able to think on your feet, independently;
  • Strong IT and administration skills.

About Us:

Stowhealth is an established GP Practice in Stowmarket, Suffolk and part of Suffolk Primary Care. As a practice, we pride ourselves on offering an excellent, efficient and friendly service to all patients.


Benefits of working for SPC include:

  • NHS Pension Scheme
  • The NHS Pension Scheme is a defined benefits scheme
  • Life insurance
  • Family benefits including an adult dependents pension and children's pension
  • Ill health benefits
  • 20% employer contribution
  • Electric Car Salary Sacrifice Scheme
  • No deposit
  • No credit check
  • Fully comprehensive insurance
  • Servicing and tyres
  • Breakdown cover
  • Proper Pay
  • Living Wage Foundation Accredited
  • GP Remote Working
  • Eye Care Vouchers
  • Health Service Discounts


  • Annual Leave

  • Minimum 33 days FTE with enhancements for long service
  • Enhanced maternity & paternity terms
**Disclosure and Barring Service Check
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