Ward Administrator - London, United Kingdom - University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role is not a typical Ward Administrator role and incorporates elements of family liaison and patient discharge co-ordination as well as more traditional administrative tasks.

The successful postholder will form a key part of the T8 inpatient ward team, where the specialties Infectious Diseases, Tropical Medicine and Respiratory Medicine are based.

The department is an exciting place to work and is known as being extremely friendly and welcoming. There is opportunity to become involved in lots of different projects and work with a wide range of people.

Please note this role is part-time at 18.75 hours per week.

A typical day would involve attending the morning business rounds to make notes about what is required for which patient that day and to provide input on areas that the postholder is responsible for.

This role also forms the main point of contact on the ward for any discharge reacted queries the departmental management team may have throughout the day.

You will be required to work with a wide range of staff, including senior employees.

The role also has frequent contact with patients and their relatives so the postholder must be comfortable with dealing with the public in difficult situations.

There will also be frequent ad hoc tasks and pieces of work that arise that the postholder would be responsible for.

Note -There will also be elements of early evening and weekend work introduced in the coming months. The rota will be covered by 2.5 Ward Administrators.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work.

This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

T08 ward is led by two ward sisters and four deputy sisters. Staff work across the whole floor and across all specialities.

There are two sides to the ward; the north side is predominately bay beds and the south side consists predominantly of side rooms.

We care for patients with a range of infections including TB, potential VHF and infections in returning travellers, and additionally provides the inpatient service to the Hospital for Tropical Diseases.

T08 prides itself on a strong and supportive multi-disciplinary team and staff have the opportunity to work with specialist consultants and nurses who are leading experts in their fields.

Our focus is always to provide the best possible patient care and our team values reflect those of the Trust:
Safety, Kindness, Teamwork and Improving.

We are interested in your career development wherever that path may take you.

You will have the opportunity to attend study days within specialist areas and complete fully funded further education courses if you wish.

We have a focus on staff wellbeing and organise multiple programmes to ensure our staff are well looked after and enjoy their time at work.

Main job duties/responsibilities:

Greeting and directing patients, visitors, members of the public and staff
Liaising and working with clinical staff, responding to their requests
Assist in achieving Trust and ward quality and efficiency standards
To ensure that Epic data is correct and up to date
Ensuring the multidisciplinary team complete all necessary documentation regarding the hospital discharge of patients
Ensure that the Trust's Overseas Patients Adviser is notified when overseas patients are admitted to the Ward
Support the Ward Sister/Charge Nurse/Matron/General Manager in any projects based upon the ward
Undertake administrative duties as directed by the Ward Sister/Charge Nurse/Matron/General Manager
To provide information on discharges and escalations to the General Manager or Matron for the daily bed flow meetings
Answering the ward phones, tr