Operations Co-ordinator - Gloucestershire, United Kingdom - JRP Solutions

Description

Grade G2


Reports to Operations Director


Salary £30k pa


Location Gloucester/Hybrid working


Introduction
JRP Solutions specialises in providing services that deliver environmental, cost and operational
benefits across the whole asset base in all types of organisations.

We believe passionately in using our expertise in energy efficiency and management, sustainability
and facilities optimisation to make a real contribution to our clients' organisational objectives and
to reduce the impact we all have on the world around us.

We work flexibly, pragmatically and openly, with a true spirit of partnering and collaboration, to
develop solutions that meet our clients' needs. This could be by providing a single one-off energy
service, or by developing a Net Zero strategy and action plan that delivers a programme of
measures. We deliver high quality consultancy projects for a wide range of customers, many of
whom are blue-chip companies and household names.

Our people are the key to our success, and we create an environment in which they can grow,
flourish and develop their potential. JRP's ethos and culture is open, friendly and supportive and
we work flexibly to accommodate individual needs. We encourage a healthy work/life balance.


We are now looking for a first-class administrator to take on the vital role of Operations Co-
**ordinator in the organisation.


Requirements:


Essential

• Experience of coordination of project programmes, tasks and stakeholders
• Very proficient in use of Microsoft Word
• Proficient in use of PowerPoint and Excel
• Excellent communication and organisational skills
• Comfortable to work with people at all levels and seniority
• Ability to work well in a team but also happy to work independently
• Confident presenter
• Higher education qualification
• Willingness to travel from time to time
• A commitment to living and working sustainably

Desirable

• Understanding of ISO quality systems
• Recognised qualification in a relevant technical or business discipline
• An understanding of Net Zero / environmental / sustainability issues

Operations Coordinator
1 July 2023


Skills & Characteristics:

• High level of motivation and ability to work on own initiative
• Organised with a proactive approach and excellent timekeeping
• Excellent attention to detail and ability to multitask
• A selfstarter and strong teamplayer, flexible and able to work effectively without close

supervision

• Good communication and interpersonal skills to provide professional customer service to all

internal and external customers


General Objectives
The Operations Coordinator will be expected to support the consultancy teams on a wide range of
tasks.


Key objectives will be to:

• Take responsibility for the appointed tasks, assignments or specified elements of a project

or assignment as directed by the Operations Director or specific Project Manager

• Deliver work of a high quality, often to demanding timescales, which meets the agreed

scope of work

• Support other members of the team and company as required to meet personal, team and

company objectives

• Comply with and provide specific administrative support to the company's ISO 9001:2015

certified Documented Management System (DMS), ISO 50001:2018 certified Energy
Management System (EnMS) and B Corp accreditation requirements

• To represent JRP Solutions in a professional manner at all times
• To communicate effectively and openly with all levels of staff within JRP Solutions and

customer's organisations


Specific Objectives and Job Description
The work will be split into three areas as follows:

Service Delivery Support

• Initiate all elements of the service delivery procedures, monitor, chase and report progress
• Set up Handover meetings and take minutes
• Minute Kick Off meetings and adhoc customer meetings
• Initiate subcontractor work scopes and purchase orders
• Seek internal approvals for purchase orders and thirdparty agreements
• Maintain subcontractor information in line with processes
• Manage customer RFI (Request For Information) data
• Initiate risk assessments and method statements
• Update relevant reporting systems through the agreed processes
• Proofread presentations and reports as part of the quality control process
• Liaise with the Business Assistant re completion of jobs and invoicing
• Maintain portal project files and add all relevant documents
• Facilitate small consultancy projects

Business Administration

• Support the Business Assistant and Sales Assistant as part of the incapacity plan

Operations Coordinator
2 July 202- Provide Continual Improvement Support to the Business Processes

• Provide support to the Quality Manager by administering and maintaining elements of the

business management systems

Service Delivery Research Support

• Research topics and write briefing notes for training of the Ops team
• Research topics on behalf of customers