Software Support Apprentice - Kingston upon Hull, United Kingdom - Reality Solutions
Reality Solutions
Kingston upon Hull, United Kingdom
Verified Company
4 weeks ago
Description
Key Responsibilities:
- Answering the line to our Software Support Customers
- Logging Tickets and Queries in our Ticketing System
- Provide support to our customers using troubleshooting
- Take part in training and accreditations
- Escalating more complex queries to 2nd line
What we're looking for:
- Willing to learn
- Willing to adapt
- A team player
- A positive attitude and a willingness to progress
Job Types:
Full-time, Apprenticeship
Pay:
From £13,312.00 per year
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
Reality Solutions
