Capacity Manager - South West England, United Kingdom - Venn Group
Description
Our client, a global technology organisation, urgently require an experienced Capacity Manager to undertake a long term contract.In order to be successful, you will have the following experience:
- Experienced within IT Capacity Management
- SC Cleared
Within this role, you will be responsible for:
- Monitor and analyse capacity needs via capacity reporting & tooling
- Ensuring that services and infrastructure are able to deliver the agreed service level targets for capacity and performance in a cost effective and timely manner
- Managing the repository/access of all Capacity Management data
- Forecast the capacity of operational services, including initiating proactive and reactive action to ensure that the performances and capabilities of services meet their agreed targets
- Oversight and responsibility for the Capacity plan covering scenarios for different predictions of business demand to deliver the agreed service target levels
- Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands
- Track IT resource usage and promptly identify capacity issues; provide capacity trending information to allow for forecasting future capacity requirements
- Assess Incidents/Problems and make appropriate capacity IT changes to improve performance
- Ensure that all changes are assessed for their impact on capacity and performance and attending CAB meetings when appropriate
- Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each
- Ensure high quality reports are produced and manages associated actions
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