Full Time - Reading, United Kingdom - YoooServ
2 weeks ago
Description
YoooServ, a premium challenger brand to the flexible office space has secured numerous buildings in Surrey and Berkshire.
All our buildings are designed to be Covid-secure for the future, providing a range of spaces with striking interior design throughout, contemporary low-touch digital technology, a holistic wellbeing-led gym, expansive communal and collaborative areas and outdoor terraces which will also house F&B operators, with other facilities including a café, sleep pods, full concierge service and electric cars.
We are looking for an experienced Front of House Concierge. You will need to be highly collaborative, team player and you love meeting/greeting people from a variety of industries.
Are you a unique, passionate individual who loves to challenge conventional thinking and thrives on delivering the best in customer service, inspire new audiences and raise our brand further? If so then read on.
Responsibilities:
- Running the reception desk from within the open communal area, including administrating duties while providing superb customer service to all tenants
- A check of the entire floor at the start and end of each day which would include cleanliness, heating/temperature, reset of meeting rooms and communal kitchens
- Ensure all equipment and appliances are in working order and check for any maintenance issues
- Tending to all tenant requests including services from external suppliers such as florists or dry cleaners
- Build a good rapport with tenants and resolve any issues quickly to ensure the level of service is maintained
- Smartly presented reliable person good customer service is key
- Enthusiastic and outgoing by nature while maintaining a professional manner
- Must be confident to undertake tasks outside the initial job role if needed. (All handson deck attitude)
- Setting up new tenants so they have a smooth move in to their office including office layouts, wifi and access cards
- Assisting with the organisation of tenant events
Required:
Well organised and capable of managing own time well. Good people skills and comfortable meeting new people. Have excellent communication skills, both written and verbal.
Uniform is provided.
Job Types:
Permanent, Full-time
Salary:
£24,000.00-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Work Location:
In person
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