Clinical Governance Officer - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the team:

The Governance team works closely with the Head of Nursing and Matrons to provide assurance around patient safety issues, managing and learning from serious incidents and complaints, providing data to support services, developing systems to improve standardisation across services and embedding learning within the Directorate.

We are, and serve, a diverse community and actively support and value equality and diversity within our staff.

About the role:

We are looking to recruit a highly motivated person to join our Governance team in the Child and Adolescent Mental Health (CAMHS) Operational Directorate.

You will need to be able to prioritise your own work-load, managing multiple projects simultaneously and will need to be flexible and responsive to the changing needs of the services we serve.

Therefore, we are looking for some-one who is efficient, friendly and organised with excellent written and oral communication skills, with the ability to analyse complex and sensitive information, who will be able to engage with all staff working across the Trust.

The ability to identify and establish credibility and good working relationships with representatives of external agencies and partners, and manage those relationships with sensitivity will be key.

You will need good negotiation and influencing skills in order to achieve objectives without direct line management and the ability to work autonomously.

To be a key expert to the CAMHS Operations Directorate with regard to the governance and quality agenda
To be a point of contact for the CAMHS Operations Directorate Executive and Clinical Director regarding quality and governance.
To provide comprehensive and expert leadership in relation to the facilitation and management of Datix, Complaints and Serious Incidents within the CAMHS Operations Directorate, including learning from Serious Incidents and Complaints.
To provide comprehensive project support and facilitation to a wide range of quality improvement, PEDIC, clinical effectiveness, clinical governance and clinical audit activities at CAMHS Operations Directorate Level.
The post holder will provide comprehensive support to the CAMHS Operations Directorate Governance Committees and Serious Incident The post holder will co-ordinate the clinical governance agendas on behalf of the Associate Medical Director.

SLaM CAMHS has the most comprehensive child and adolescent mental held service in the country.

National leaders in their field, working in both the Trust and associated Universities have a profound influence on our understanding of mental health problems in childhood, on the development of treatment approaches and on service development and evaluation.

The service is made up of seven clinical units:
N&S Outpatient Services, National and Specialist Inpatient Services, the boroughs of Lambeth, Southwark, Lewisham and Croydon.

As well as providing a range of services to local children, professional staff provide specialist tertiary services to children and adolescents throughout the country.

Adolescent Units at Maudsley Hospital and the Bethlem Royal Hospital, plus a Children's Unit and a PICU at the Bethlem Royal Hospital which provide supra regional tertiary in-patient treatment and assessment.

Professional staff also work closely with local authority social services, education, community health services, acute paediatrics, primary care, the voluntary sector and the criminal Justice system.

Staff within the Directorate provide the main national training programmes for under and post-graduate trainees from all the key mental health professions and it is important to ensure that academic and service interests work in a collaborative and mutually beneficial way.

Quality and Governance

Coordinate the agenda setting for the Operations Directorate Clinical Governance Committee and Clinical Effectiveness Group with the Associate Medical Director.
Collaborate with them in providing data for Operations Directorate quality
Work with them in monitoring the Operations Directorate clinical risk register, CQC Standards, NICE Guidelines, and other performance targets as required and to assist in ensuring the Operations Directorate has supporting evidence for targets.
Work with the Associate Medical Director to manage the evidencing of compliance with NICE Guidelines in the Operations Directorate and report to the Trust on behalf of the Operations Directorate.
To Line Manage governance administrator post holder to ensure the Operations Directorate responds in a responsive and compassionate manner to all complaints and compliments and information pertaining to complaints is maintained on Datix system
To promote the clinical governance work of the Operations Directorate and SLaM and facilitate shared learning by engaging with Operations Directorate colleagues and other departments within SLaM and external agencies, e.g. KHP
To participate when required in the pr