Customer Service/sales Advisor - Wolverhampton, United Kingdom - Nutec Insulations
Description
Customer Service/Sales AdvisorNutec Insulations Ltd is a direct sales company based in Wolverhampton, West Midlands, with national coverage.
Main Responsibilities:
- Receiving calls from our Surveyors to book installations and taking payments
- Maintaining our sales order spreadsheets
- Preparing and sending out warranty packs
- Creating Customer files on the G-Drive and transferring pictures from WhatsApp
- Posting out documentation to support our surveyors and preparing new Surveyor presentation packs
- Dealing with remedial issues which may include organising trades people through trusted websites
- General Office Duties
Skills and Experience Required
- Proven work history within a busy sales office is essential
- To have an excellent, upbeat, telephone manner and good communication skills to deal with customers, suppliers, and other team members
- Strong communication skills
- Time management skills
- High level of accuracy
- Proactive and able to work under own initiative,
- Team player
- Customer focused nature
Benefits:
- Starting salary £26,000 £28,000 per annum
- Hours generally 9am until 5pm Monday to Friday with some evenings and Saturdays sharing the workload with colleagues.
Salary:
£24, £26,000.00 per year.
Benefits:
- Casual dress
- Free parking
Schedule:
- Monday to Friday occasional evening and Saturdays
Experience:
- More than 1 year (required) in a similar role
Work Location:
In person
Salary:
£11.55-£13.00 per hour
Benefits:
- Onsite parking
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Wolverhampton (required)
Ability to Relocate:
- Wolverhampton: Relocate before starting work (required)
Work Location:
In person
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