Receptionist - Bromsgrove, United Kingdom - Bromsgrove Physiotherapy Limited

Description

Job Title:
Receptionist

Schedule:
Part Time - 16 hours per week; includes early shift start 08:20 and late shift end 19:00. Plus one Saturday morning in 6 as overtime.

Salary £11.44 per hour


Job Summary
Catherine Adams Physiotherapy is a very busy, fast-paced, friendly and experienced practice established in Bromsgrove in 2006.

We have grown successfully over time with now seven physiotherapists and look after 100s of patients from the local and wider area.

Responsibilities
̈ Answering and recording all incoming telephone calls. Dealing with them as appropriate, and/or taking and passing on messages.

̈ Making, amending and recording appointments via the computerised system; TM3.

̈ Greeting patients at reception and dealing with any query or request as appropriate.

̈ Supporting and assisting the Physiotherapists during practice times as required.

̈ Assisting patients with registrations and processing the paperwork.

̈ Dealing with all incoming and outgoing patient notes including data inputting.

̈ Ensuring the necessary paperwork and forms are stocked as necessary.

̈ Dealing with any payments and recording accurately.

̈ Maintaining the Health and Safety of all staff, patients and visitors.

̈ Maintaining strict discretion at all times and adhere to the Data Protection Policy

̈ The job description will be reviewed in line with organisation change and you will perform other reasonable duties as requested by the Practice Director / Office Manager

̈ You will report firstly to the Office Manager and then Catherine Adams, Practice Director


Confidentiality

You are required to preserve the confidentiality of the affairs of the Director, staff, patients and of all matters connected with the Practice.

Any breach of such confidence would be regarded as grounds for disciplinary action.


Benefits
Government pension; NEST scheme.


Application deadline

Equality and Diversity

Job Type:
Part-time


Pay:
£11.44 per hour


Expected hours:
per week


Work Location:
In person

Application deadline: 24/05/2024