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Duty Manager - London, United Kingdom - First Response Group

First Response Group

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Here's a fantastic opportunity for an experienced Duty Manager to join the friendly team at First Response Group for a high-profile event space based in central London.

Key responsibilities of the Duty Manager include:

protecting the integrity, security, and safety of the site, its employees, guests, and visitors

- protecting the company's assets against theft, assault, fire, and other safety issues
- investigating security breaches, incidents, and other alarming behaviour
- responding to emergencies and incidents within designated areas promptly and according to policy
- completing reports and record observations, information, occurrences, and surveillance activities
- ensuring compliance with government regulations
- ensuring health and safety procedures are followed at all times
- delivering high levels of customer service, consistently demonstrating the core values of First Response Group

Benefits:

Uniform
Free healthcare package which includes access to EAP
Industryleading pay rates
DeathinService
Company pension scheme
Highstreet discounts
Continuous professional development
Referral Scheme _£100 voucher for every successful referral_
Holiday allowance of 5.6 weeks per year prorata

Essential Skills:

Must have a valid SIA Door Supervisor Licence
Must have a valid CCTV Operators Licence
Must have the right to work in the UK
Fully comprehensive 5year work/unemployment/education history screenable to BS785
Must have demonstrable experience working in a similar role in highprofile / highfootfall environments
Have a high level of selfpresentation
Be able to work independently as well as part of a team
Be punctual and reliable
High levels of written and verbal communication skills
Excellent interpersonal and communication skills

Desirable Skills:

The ability to work proactively and use intuition
Have a keen attention to detail
Ability to remain patient and calm under pressure
Ability to remain alert and aware of surroundings
Adaptable and responsive
Strong customer focus
Ability to make tough decisions considering any risks to meet operational needs and the demands of the business
Excellent time management, with the ability to prioritise against urgency and importance
Proactive leadership skills with the ability to instil a culture of high performance and delivery
Ability to contribute to strategic and tactical planning
Supports the management team in developing a strong network with local communities and businesses
An understanding of corporate and major events

About Company First Response Group (FRG) is a total security, risk, and facilities management solutions company.

We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'.

It is vitally important to us that everyone feels part of the team, contributes positively to companydevelopment, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.