Customer Service Apprentice - Cowes, United Kingdom - The Isle of Wight College

The Isle of Wight College

Verified Company

Cowes, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Posted: 9 June 2023

Contract Term:
Apprenticeships

Location:
Cowes, Isle of Wight

Contract Type:
Full time

Salary:
£6.00 per hour

Industries:
Administration
Apprenticeships
Customer Service***
Closing Date: 09/07/2023

Job Start Date:
As soon as possible

Here at The Isle of Wight College we work with a number of employers, in a vast array of industries. A fantastic opportunity has arisen to work as a Customer Service Apprentice at Raven Print & Design.

Based in Cowes, Raven Print & Design provide a wide range of services printing all types of stationary from business cards to brochures, books to hospitality menus.

With more than 25 years of professional experience within the print and design sector with excellent customer reviews, Raven Print offer high quality printing to meet their customer needs

Tasks and responsibilities will include:

Dealing with customers over the phone and face to face.
Answering customer queries and requests.
Supporting with social media accounts to include Facebook and Twitter.
Computer literate with some knowledge of Adobe/illustrator/photoshop being preferable although not essential as training would be provided.
Supporting to manage systems and processes.

Person specification:

Reliable.
Eager to learn.
Excellent communication skills both written and verbal.

Qualifications Required:

GCSE grade C/4 or above in English & Maths (or equivalent qualification and/or ability to work towards these Functional Skills)

Apprenticeship Standard:

Customer Service Practitioner Level 2 Apprenticeship Standard.
Functional Skills in Maths and English if required and not previously achieved GCSE grade 4 or above.
There is a requirement to complete off the job training of 6 hours per week, College attendance will contribute but time spent either learning something new, other courses or any support work that is not in your usual role will also be counted.
Attendance at College as required.

Working Week:

40 hours per week.
Monday to Friday.
9am to 5pm.

Wage:

£6.00 per hour

Additional Information Below:
Once qualified and dependant on company needs at the time, there may be the potential for a permanent position.