Operations Administrator - Buckingham, United Kingdom - 1st Choice Rec
Description
We are looking for a passionate and confident individual who is an effective communicator with a keen eye for detail to join our Client within the education sector on a permanent basis as an Operations Administrator.
This is a key post to support the departmentin the smooth running of all processes involved in the student life-cycle from enquiry to registration and graduation.
Salary:
Up to £25,000 per annum
Hours: 37.5 hours per week - Monday to Friday, 9am - 5.30pm
Location:
Buckingham
Purpose of the position
The post holder will work across a range of courses that may change from year to year, and be expected to cross-collaborate with the admissions team to pick up any administrative roll during busier periods - mainly May to July.
It also involves data entry, monitoring, tracking and assisting our trainees and tutors to provide excellent customer service and enhance the student experience.
KEY TASKS:
- Be the first point of contact for all enquiries from our trainees, tutors or schools both verbally and in writing;
- Supporting our trainees through their course from enquiry to graduation
- Sale of FoE courses
- Adding data on the admissions system
- Checking compliance with our entry requirements
- Participate in University events when required, such as Graduation
- Collation of data and data entry ensuring accuracy
- Supporting administration of all courses and other events including presentations/handouts, following up on room bookings and catering, room setup, IT set up etc.;
- Formatting and proof reading
- Creation and collation of all trainee paperwork on+to document manager
- Manage and create Moodle (VLE
- Visual Learning Environment) pages
- Arranging marking and moderation of assignments
- Organise meetings on teams/zoom
- Assist with all the training days, online or face to face
- General photocopying and office management
- Provide holiday cover
- Utilise computer systems (such as SITs and Document Manager) to find and update trainee information
- Maintain familiarity with the DfE Initial Teacher Training and OFSTED regulations
- Assist the team during busy periods
KEY SKILLS
- IT proficient especially with Teams, Microsoft Office Suite, Zoom and other delivery platforms
- Very good communication skills, both verbal and written
- Clear and accurate communication
- Excellent organisational skills with a keen eye for detail
- Manage & prioritise workloads
- Good customer service skills confident and friendly telephone manner
- Understanding of GDPR
- Team player
- Resourceful
- Work accurately and effectively under pressure
- Adaptable
BENEFITS:
- Flexible working
- Subsidised meals
- 26 days annual leave plus statutory holidays
- Aviva Pension Scheme
- Christmas shutdown
- Free parking
- Significant opportunities for professional development
- A friendly and supportive work environment
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