Service Assistant - Bristol, United Kingdom - JUICE RECRUITMENT
Description
Juice is excited working with a well-known organisation in South Bristol in their search for an experienced Service Assistant.Key job outcomes/accountabilities
- To complete administration related to the running of the site.
- To undertake general reception duties greeting customers and clients and assisting with them enquires
- To resolve day to day matters as appropriate and passing on more complex enquiries to the relevant person.
- Resolving various enquiries.
- To complete all aspects of financial administration including invoicing and weekly banking duties.
- To receive and assist with telephone enquiries from directors, members of the public and ministers of religion
- To sensitively assist families in their decisions relating to the laying to rest of cremated remains and the choosing of memorial options.
- To abide by all relevant procedures in the releasing of human remains to funeral directors and families.
- To use the company software system.
- To assist in the maintenance and updating of site plans, interment registers and records.
- To undertake routine tasks such as filing, photocopying, and receiving and dispatching mail.
- To answer basic correspondence and provide advice to the public on searches and aspects of the service.
- To provide cover in the chapel where necessary including operating music systems in the chapel and attending services ensuring that services are carried out in accordance with the family's instructions and all relevant operational procedures and guidelines.
Skills required:
- Able to work effectively within the team.
- Administration/Reception Experience
- Able to provide a high standard of Customer Service.
- A strong communicator via phone and in person.
- A methodical approach
- The ability to prioritise work with conflicting demands and achieve deadlines.
Details:
- Monday
- Friday
- 9:00 17:30
- Weekly pay
- 37 Hours per week
- Temporary contract until May 202
- Immediate start
Job Types:
Full-time, Temporary contract
Contract length: 6 months
Salary:
£11.81 per hour
Schedule:
- Monday
Work Location:
One location
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