Home Support Worker - Stirling, United Kingdom - Caring Hearts Ltd

Caring Hearts Ltd

Verified Company

Stirling, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location Stirling,
Package Permanaent
Job Role Home Support Worker (Driver)Home Support Worker (Non-Driver)
Date Posted March 08, 2024

Responsibilities:

It is sometimes difficult to generalize about what the role of a Support Worker is.

The best way of summing it up is that we might perform the tasks carried out by a close friend or relative but in trained, professional and knowledgeable way.

In order to do this successfully, the Support Worker must be aware of the needs and requirements of the client and must communicate successfully not only with the client but also with other stakeholders such as family, friends and other healthcare professionals.

The Support Worker also has a responsibility to alert the supervisor (or their representative) of any changes or causes for concern in the client's condition.

There will be specific tasks identified for a particular client. These may include cooking and /or preparing meals and possibly assistance with feeding. Housekeeping, laundry and personal care may also be part of the role.

The Support Worker will be briefed before undertaking any assignment with the specific tasks involved but in every case, it is incumbent upon the Support Worker to carry out the work in a safe and professional way and to adhere to the specific instructions as well as the policies and procedures of the company.

Support Workers are frequently the only people that a client may see on a daily basis and clearly there is a responsibility to report any relevant information back to the supervisor.

It is not the role of the Support Worker to become involved in notifying family, friends or relatives of changes.

This will be carried out by the Caring Hearts admin team, based on the advice received from the Support Worker.

The Support Worker does not have responsibility for staff.

It should be clearly understood that the role requires a great deal, sometimes both in physical and emotional ways, and also carries a weight of responsibility.

Anyone who does not genuinely care about the welfare of other people will not be suitable for this job.

The permanent equipment provided by Caring Hearts such as uniform, identity badge and any other equipment required to carry out the role, is the responsibility of the Support Worker as is making sure that consumables such as disposable gloves and aprons are available and not in short supply.

Whilst the supply and upkeep of any equipment such as wheelchairs and hoists are not the responsibility of Caring Hearts or its employees, it is expected that causes for concern with any of such items would be passed by the Support Worker to the supervisor.

By its nature home care requires Support Workers to travel from place to place. Support Workers must therefore have the ability to do this, either by public transport or by their own means. A thorough training program is applicable to every member of the Caring Hearts team. This constitutes both initial and ongoing training and is a requirement of all staff. Every member of staff will be required to be a member of Protecting Vulnerable Groups Scheme. (PVG).

Responsibilities:

The role may involve some or all of the following. This is not intended as a complete list and is supplied for information only

Assist clients to get up, dressing and preparing them for their day
Washing, bathing, showering, oral care, grooming
Toileting, assisting with use of commode, emptying commode
Continence management
Using manual handling equipment as specified
Working with other care professionals such as District Nurses, GP's, etc.
Assisting with prescribed medication
Assist clients to go to bed, including undressing and washing
Preparation of meals and assistance with feeding
General household duties
Bed making and laundry
Shopping and supplies management
To keep accurate records of care visits.

Essential:

Genuine care for others
Good communication skills
Ability to understand what the role entails
Ability to follow instructions
Own transport and full driving license
Desirable
Experience in care provision
Flexible availability
Key Competencies
To be able to attend to all client calls
To understand the importance of such calls
To be able to cope with emergency and difficult situations
To be able to communicate with other people
To be able to maintain high standards of care provision.

Values-based Personal Qualities:

Working Together

Involve service users, families, external agencies and colleagues
Speak up when things go wrong

Respect and Dignity

Understand personcentered care and can demonstrate treating people as individuals and respecting choices
Promoting independence and encouraging appropriate risk taking

Everybody Counts