Trainee Home Insurance Advisor - Nottingham, United Kingdom - Vermelo RPO

Vermelo RPO

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Trainee Home Insurance Advisor

Salary:
£20,00 - £22,500

Work from home 4 days and 1 day in the office after initial training

Start Date: 9th January 2023

Full training provided

The Company

My client is a leading and expanding insurance group who are renowned for their staff reward and recognition and are in The Times Top 100 Companies to work for.

They are now looking to recruit a Customer Claims Advisor to join their Friendly and forward thinking team in Nottingham.

The Role

The key purpose of this role is to deal with allocated home insurance claims in a cost effective and efficient way.

Your role as Claims Handler will be to look after your customer throughout their claims journey. The claims you will deal with can range from TV damage in the home to a large subsidence claim.

You will be there to update and look after each customer and see them through the whole process with an empathetic ear and friendly manner.

Responsibilities

Process home claims including, gadget and TV damage, boilers, flooding, subsidence etc.
Speaking with customers in regard to their claims
Updating customers with the progression of their claim
Liaise with suppliers
Additional administration duties as required
Excellent customer service experience
Demonstrate a calm and professional attitude
Ability to listen, identify and resolve customer issues
Willingness to develop self and new skills
Good literacy and numeracy skills
Ideally an understanding of home or motor insurance

What's on Offer?

25 days holiday plus bank holidays
5% pension contribution scheme
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more
Healthcare benefits
Life assurance

Hours Shifted:
Monday to Friday, between 8am to 6pm.

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£22,500.00 per year

Schedule: