Benefits and Wellbeing Specialist - London, United Kingdom - HSBC

HSBC

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Human Resources leads the implementation of the Group's people strategy in line with business objectives.

It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward and benefits, learning and wellbeing.

The Group Benefits, Pension & Wellbeing (B, P & WB) team are responsible for developing the strategic direction of global pension, employee benefits, leaves and wellbeing for the Group.

Our goal is to provide benefits that meet the needs of our diverse employee population; and support a culture where wellbeing comes first.

As part of a team of B, P & WB Delivery specialists, this role will be accountable for supporting global change implementations and provide guidance to support regional initiatives.

The team also has a strong focus on service management, customer experience and supporting the B, P & WB Subject Matter Experts (SMEs) execute their responsibilities.

Reporting to the Group Head of Benefits & Wellbeing Delivery.

In this role, you will:

Ensure robust change management and execute on activities that support our global B, P & WB priorities, whilst also putting the employee experience of HR at the heart of what you do.
Partner with the Group B, P & WB SMEs, supporting them on projects to deliver the Group's priorities, 1LOD governance and the management of global policies
Provide guidance to countries so their change activities are aligned to the global B, P & WB priorities and frameworks, whilst respecting the local needs of the business
Assist with the execution of Future Of Work (FOW) and hybrid working initiatives
Support the management of global vendor relationships and help HSBC get the best outcomes from those partnerships to benefit the business, our employees, and robust operations
Find continuous improvement opportunities that make ways of working more efficient and customer experience frictionless over time. You will work with internal teams who deploy new functionality in HSBC's technology platforms such as Success Factors and Service Now
Ensure delivery is coordinated across Human Resources; our partners in Insured Employee Benefits, Pension Risk, IT and Procurement; and our Third-Party vendors
Support analysis of data and interpret the results to help measure the effectiveness of benefit and pension plan management, wellbeing initiatives and operational delivery across the group.

Requirements

To be successful in this role you should meet the following requirements:

Experience of delivering Benefits and Pensions in a large, global matrixed organisation with internal delivery partners (e.g. HR Operations) is essential
Action orientated approach (focus on outcomes and results) having delivered previously at a group or global level is essential
Strong stakeholder management skills and comfortable working in an environment with competing priorities and a fast pace
Robust knowledge and practical experience of change management; governance and controls; and supporting the management of third party vendor relationships
An analytical mindset and knowing how to collect, process and interpret data to identify opportunities, recommend continuous improvements, and shape actions
Experience of making recommendations and implementing solutions that deliver a seamless employee experience and achieve operational efficiencies
Able to communicate complex ideas simply and clearly verbally, written and visual

The base location for this role is London with hybrid working arrangements in place. You will be required in the office in London two or three days per week to connect in person.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential - regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

Telephone:

Within the workplace you have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

HSBC has processes in place to avoid nepotism.

This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.