Patient Services Administrator - Basingstoke, United Kingdom - Hampshire Hospitals NHS Foundation Trust
Description
To provide a quality booking service for Gastroenterology, managing appointments, attendance and admissions.
Managing capacity and taking proactive action where needed to ensure the Trust provides a positive patient experience and meets its contractual requirements.
Being the first point of call for patients booking appointments for medicine specialties in line with protocols and in order of urgency following clinical triage.
Being the main contact for specialties within medicine division and covering for others within the booking team when required and able.
Creating, printing and ensurin g patient appointment letters produced in a timely way.
Our vision is to provide outstanding care for every patient.
Patient care is at the heart of what we do at our three sites:
Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital.
Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
More jobs from Hampshire Hospitals NHS Foundation Trust
-
Fire Officer
Basingstoke, United Kingdom - 1 week ago
-
Patient Flow Facilitator
Basingstoke, United Kingdom - 5 days ago
-
Bank Domestic Assistant
Basingstoke, United Kingdom - 2 days ago
-
Health Records Clerk
Winchester, United Kingdom - 1 day ago
-
Bank Porter
Basingstoke, United Kingdom - 1 day ago
-
Deputy Operations Director, Surgical Division
Basingstoke, United Kingdom - 2 weeks ago