Test - Event Tech - London, United Kingdom - First Global Management Services, Inc.

First Global Management Services, Inc.
First Global Management Services, Inc.
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

SENIOR EVENT TECHNOLOGY MANAGER

ABOUT OUR COMPANY


FIRST is a leading global events agency with teams in New York, Los Angeles, London, Dublin, Singapore and Hong Kong.

Some of the world's most recognized companies trust us to develop strategies, and design, plan and produce engaging events.

FIRST clients span many industries including financial services, aerospace, technology, consumer electronics, medical and healthcare, automotive, media and the non-profit sector.

We are on Event Marketer's "Top 100 Event Agencies" and "Best Places to Work in Events" lists.

We've also been recognized by Crain's New York Business as one of the Top 100 "Best Places to Work in NYC".


FIRST is seeking a highly professional and technologically adept Senior Event Technology Manager to provide support to clients needing assistance with their data and registration requirements as it relates to events.

The incumbent will be in charge of one of the most important aspects of event planning:
managing the invitation and rooming lists using advanced knowledge of Microsoft Excel.


RESPONSIBILITIES:
Data Management

  • Developing and managing online event registration portals including building registration websites
  • Database management to ensure consistency of information, accurate data, inputting when required, generating lists upon request
  • List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics
  • Work within Mobile App platforms to develop and manage customized eventrelated apps
  • Creating and distributing online surveys, electronic invitations, and other registrationrelated communications
  • Assist attendees with registration process
  • Onsite support, as needed, during event execution
***Best Practice Management

  • Manage, develop, mentor, and provide feedback to direct reports on an ongoing basis
  • Oversee workload of team ensuring daytoday understanding of capacity/pressure points and assisting/offering guidance on events where required
  • Provide input/feedback on process
  • Encourage and motivate the team to work efficiently
  • Ensure the team is providing value for money to clients and seeking value adds where possible
  • Encourage and motivate the team to be knowledgeable of best practices and be proactive with ideas and creative solutions
  • Ensure team adheres to standard operating procedures and compliance processes in addition to maintaining comprehensive event files and keeping precise records to ensure smooth transition between team members if necessary
  • Encourage a happy and positive atmosphere
***QUALIFICATIONS: years' related experience in Data Management and Event Technology including entry level meeting planning and coordination

  • Bachelor's Degree required
  • Strong working knowledge of Cvent is required
  • Strong proficiency with Microsoft Excel
  • Prior experience with other event platforms such as StarCite, Eventbrite, etouches or other registration website platforms is preferred
  • Experience managing direct reports is preferred but not required
  • General knowledge of HTML and CSS is beneficial but not required
  • Ability to manage multiple projects simultaneously
  • Highly motivated, able to work independently
  • Exhibit strong work ethic, patience and a winning attitude
  • Strong oral and written communication skills
  • Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required
***ADMINISTRATION & GENERAL:
  • Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
  • Work intelligently and ensure that the Event Technology Manager is aware of problems or issues which negatively affect productivity
  • Build excellent relations with team through positive communications
  • Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
  • Work on ad hoc requests as required, typically during quiet times
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