Account Coordinator - Ross-on-Wye, United Kingdom - GB Solutions
Description
£26,000- Ross-OnWye
- Sales
- Contract
Account Coordinator - 12mth FTC
£26,000
Ross on Wye
A market-leading business in the Forest of Dean is looking for an Account Coordinator to join their busy, expanding team on a 12 month FTC (Maternity Cover).
The ideal Account Coordinator will be customer-centric, with strong administration skills and CRM experience, and be able to pick up systems and processes easily.
What's on offer:
- Birthday day off
- Onsite café
- Discounted gym membership
- Optional health cash plan scheme
- Optional private health insurance
- Competitive pension scheme
- Free parking
The role:
- Inducting new and existing clients on to the system and helping them use necessary processes to ensure their business grows
- Getting customers to resign /extend their contract period
- Building rapport and establishing trust with customers through answering their queries and helping them to manage their account
- Identifying problems early and being proactive in their resolution
What you'll being to the team:
- You will have exemplary customer service skills
- Be a strong communicator
- Be a selfstarter, with excellent problem solving skills
- Able to show empathy
- Able to prioritise and manage multiple deadlines
- Strong IT skills
- A can do attitude, with a willingness to learn
We hire across a vast range of roles including Sales, Customer Service, and Business Development.
We manage Sales jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol.
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