Account Coordinator - Ross-on-Wye, United Kingdom - GB Solutions

Tom O´Connor

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Tom O´Connor

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Description
£26,000

  • Ross-OnWye
  • Sales
  • Contract

Account Coordinator - 12mth FTC

£26,000

Ross on Wye


A market-leading business in the Forest of Dean is looking for an Account Coordinator to join their busy, expanding team on a 12 month FTC (Maternity Cover).

You will be key at providing first-class customer service to the vast portfolio of clients the company works with.


The ideal Account Coordinator will be customer-centric, with strong administration skills and CRM experience, and be able to pick up systems and processes easily.

This role is an immediate start so a handover can be carried out.


What's on offer:


  • Birthday day off
  • Onsite café
  • Discounted gym membership
  • Optional health cash plan scheme
  • Optional private health insurance
  • Competitive pension scheme
  • Free parking

The role:


  • Inducting new and existing clients on to the system and helping them use necessary processes to ensure their business grows
  • Getting customers to resign /extend their contract period
  • Building rapport and establishing trust with customers through answering their queries and helping them to manage their account
  • Identifying problems early and being proactive in their resolution

What you'll being to the team:

  • You will have exemplary customer service skills
  • Be a strong communicator
  • Be a selfstarter, with excellent problem solving skills
  • Able to show empathy
  • Able to prioritise and manage multiple deadlines
  • Strong IT skills
  • A can do attitude, with a willingness to learn
GB Sales are your specialist recruiters in Sales and Customer Service.

We hire across a vast range of roles including Sales, Customer Service, and Business Development.

We manage Sales jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol.

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