Junior System Administrator - London, United Kingdom - Deutsche Schule London
Description
The DSL is part of a long-standing tradition of excellence in the world-wide networks of more than 140 schools abroad.
All are independent schools accredited and supported by the Federal Republic of Germany.The DSL offers a challenging educational program from Kindergarten to Abitur for 870 pupils with a specific emphasis on German language and culture.
The school has a bi-lingual Administration Team that supports all departments across the DSL and the role is situated in the Grade II listed Douglas House.
Position:
- Help administer the school's computerised systems supporting the IT Manager/IT Systems Administrator.
- Support and maintain the Level 1, 2 helpdesk.
- Troubleshoot end user desktop hardware & software problems.
- Setup and maintain new desktop hardware and machines.
- Help maintain the School's iPad fleet through Jamf MDM (Mobile Device Management System)
- Carry out IT related projects as assigned in a diverse environment.
- Setup and maintain user accounts in active directory, Office365, ParentPay.
Requirements:
- Experience in troubleshooting, network and desktop issues
- Ask precise questions and gather enough information in order to be able to diagnose and solve IT problems and discern the level of support required
- Maintain a pleasant and professional manner when dealing with end users
- Work as part of a team and maintain composure in the face of changing workloads and constant interruptions
- MCSA or equivalent knowledge
- Help Desk L1 and L2 experience
- Desirable Skills_
- Familiarity with requirements in an educational setting
- Familiarity with cloud services
- Experience with integration of Apple products (i.e. iPads)
- German speaker would be advantageous, but not a necessity
- Personal attributes_
- Have excellent interpersonal skills
- Be sympathetic to the needs of others and have a friendly and positive manner
- Ability to meet deadlines and adjust to changing priorities
- Ability to follow instructions and work autonomously, but also being able to recognise when you are in over your head
- Ability to quickly gain new skills and knowledge when faced with new challenges
Other information:
- Competitive salary depending on experience
- Career development and training
- 30 hours week with flexible working
- 25 days + holiday / prorata
- Working as part of a motivated and engaged workforce
- Excellent pension contribution
- Enhanced sick pay
- The German School London is committed to safeguarding and promoting the welfare of children and will carry out a DBS check and appropriate screening on applicants. The German School Association is an equal opportunities employer.
Registered Charity No:
325073_
(Contact Person:
Nora Moeller - HR Manager)
- Cycle to work scheme
- Spacious, bright office and excellent IT equipment
- Beautiful rural setting next to the River Thames
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