Customer Representative - London, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Communicate with customers via various face to face channels to provide excellent service
  • Upsell products and services to increase revenue
  • Perform data entry and maintain customer records accurately
  • Analyze customer needs and recommend appropriate products or services
  • Handle and resolve customer complaints in a professional manner
  • Provide information about products and services
  • Maintain a positive, empathetic, and professional attitude toward customers at all times

Experience:


  • Proficiency in English
  • Excellent communication skills with the ability to effectively interact with customers
  • Strong phone etiquette and active listening skills
  • Previous experience in customer service or related field is preferred
  • Ability to multitask, prioritize, and manage time effectively

Job Types:
Full-time, Permanent


Pay:
From £25,514.77 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 21/05/2024
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