Contact Centre Advisor Full Time - Sunderland, United Kingdom - Ambassador Theatre Group

Ambassador Theatre Group

Verified Company

Sunderland, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

The Ambassador Theatre Group is the largest owner/operator of theatres in the UK with over 50 UK and international venues.

We're an internationally recognised theatre producer and a leader in theatre ticketing services through ATG Tickets, a market-leading business selling over 11 million tickets in the UK each year.

We are recruiting for a
Contact Centre Advisor to sell Tickets, ATG Theatre Cards and Retail Packages for all ATG's venues and clients, based at our Contact Centre at the Sunderland Empire.

This is an opportunity to work as part of a friendly and supportive team, working with an interesting and always-changing product range - some of the UK's biggest and most exciting shows, and the added extras that make a visit to our theatres even more special.

You'll help us develop and sustain audiences throughout the country by pro-actively selling tickets and retail offers, providing excellent levels of customer care and taking care to meet and exceed customer expectations.

The team works on a rota basis to cover our opening hours 9am - 8pm Monday - Sunday, and we work on a 6-week rolling rota.

Availability including evenings and weekends is therefore essential for this role.

This is a fixed term contract offered for 3 months.

Experience of working in sales role or environment is an advantage
You like achieving targets
You will enjoy working in a team in a fastpaced environment
You remain calm under pressure
You communicate clearly and confidently
You're passionate about delivering great Customer Service.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and

If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

Closing Date:

at

New to ATG?:

Apply