Customer Support Advisor - Manchester, United Kingdom - Brite Recruitment

Brite Recruitment
Brite Recruitment
Verified Company
Manchester, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

CUSTOMER SUPPORT ADVISOR

MANCHESTER/HYBRID

£21,000

BENEFITS


The fantastic team is very welcoming, and you will receive a host of brilliant perks, with various discounts, 3 volunteering days, a competitive salary, competitive pension contributions and more.


RESPONSIBILITIES
As a
Customer Support Advisor your key duties will include:

  • Managing customer call backs when a first-time resolution couldn't be provided.
  • Maintaining accurate, uptodate, customer information
  • Offering the best advice through account reviews, ensuring customers are on the right product for them.
  • Driving sales through the delivery of exceptional customer service
  • Identifying customer experience and feedback to suggest improvement.

REQUIRED SKILLS AND EXPERIENCE
To be considered for the
Customer Support Advisor role, you must have:

  • Experience in a customer service/contact centre role
  • Educated to GCSE level, with passes in English and Maths
  • Strong communication skills, both written and verbal
  • Strong organisation and time management skills
  • A motivated mindset with the drive to learn new skills

NEXT STEPS
Why wait? Don't miss out


INDLP

Job Types:
Full-time, Permanent


Salary:
£21,000.00 per year


Schedule:

  • Monday to Friday

Application question(s):

  • Do you have experience in a customer service/contact centre role?
  • Are you educated to GCSE level, with passes in Maths and English?
  • Do you have strong communication skills, both written and verbal?

Work Location:
Hybrid remote in Manchester, M60 0AG
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