Technical Specialist - Birmingham, United Kingdom - SCC

SCC

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Role
:
Technical Specialist - Storage and Backups

Location
:
Birmingham (Hybrid working)

Contract Type
:
Permanent

Salary Package
:
£45,000 - £52,000 plus Car / Allowance and benefits

Interview Process:

2 stages

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working in line with role requirements
Career development and lifelong learning opportunities
Opportunity to join Europe's largest privatelyowned IT Company

Demand for our Data Centre services continues to grow both from existing and new customers creating a real career opportunity for a talented individual to join us at our Birmingham Data Centre as a Technical Specialist - Storage.

Working as our Specialist, you will provide proactive management, audit, improve and architectural guidance for Data Centre infrastructure platforms and customers.

This will include design, configuration and support for all Data Centre service clients.

Key Responsibilities:

Assist engagement with customers to ensure design of technical solutions and improvements are in line with the requirements of the customer
Assist in the requirements gathering process and Improvements phase including due diligence, Audit, SoW and solution proposals
Provide proactive Audit of customers IT Infrastructure environments using various toolsets to identify possible end to end improvements that will deliver stable infrastructure and associated platforms
Contribute to the design of platform service and customer infrastructures from conception to completion
Assist on the creation of technical architectures stretching across the entire breadth of the IT estate for Data centre platform services and customers alike
Assist in the creation and maintenance of products roadmaps and versions
Lead on the implementation of Improvements and changes to Customer IT architecture
Ensure all projects/ Works adhere to established standards and frameworks
Liaise with Design teams on handover and acceptance into service for all new implementations and enhancements/upgrades to Data Centre Service Customers
Liaise with Design teams on the creation, approval and quality standards of all technical project documentation and CMDB configuration items
Liaise and work closely with BAU operational support teams to facilitate handover to BAU operations of any changes, improvements and additions to customer IT Architecture
Contribute to the management of technology platforms across the datacentre technology portfolio
Contribute to the continuous improvement programmes of all technology platforms across the datacentre
Lead on the creation of technical documentation for all platform services for the data centre and for customer sites as directed

Key skills & experience:

Strong background in enterprise and datacentre storage technologies in largescale deployments
Proven experience providing storage technology support to enterprise level clients
Experience in a professional services, datacentre, sales or customer support role
Detailed technical knowledge of storage technologies (3PAR, EMC, IBM, NetApp, Hitachi, etc. )
Experience in the operation, implementation and support of storage technologies
Hands on experience with installation, configuration and design of Enterprise storage in a corporate datacentre environment
Hands on experience in environments 1PB+ of storage
Hands on experience in installation, configuration and design of back up technologies (NetBackup, Backup Exec, TSM, Networker, Avamar, Data Domain, etc.)
Hands on experience in installation, configuration and design of Fabric storage technologies (Cisco, Brocade, IBM, etc.)
Ability to troubleshoot complex, technical, multisite and multidisciplinary problems and incidents
Ability to work under pressure and to tight deadlines
Ability to provide Architecture guidance, HLD and LLD improvements or solutions to a customer storage solutions
Ability to audit and understand customer's storage environment using various market toolsets and provide recommendations in line with industry best practice

About Us:

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences.

We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, mar