Business Support Lead - Gourock, United Kingdom - CalMac Ferries Limited
Description
Reports to:
Business Support Manager - Operations
Vacancy Ref: 2238-SB
Contract: 16-Month Fixed Term
Rate of pay:
Senior Manager
Location:
Gourock / Agile Working
Hours per week: 37.5
Date advertised: 14 July 2023
Closing date: 28 July 2023
CalMac Ferries Limited
CalMac Ferries Limited is the UK's largest ferry operator in terms of ships and destinations served and one of the largest transport operators in Scotland.
It is a multi-award-winning ferry and port operation and ship management specialist providing essential lifeline services and logístical support to island and remote communities.
Benefits of a career with CalMac Ferries Limited
- A rewarding career
- A competitive salary
- Excellent training, development, and career progression
- 37 days annual leave (prorata)
- Staff travel pass for yourself, spouse/partner, and dependents
Role Overview
The Business Performance Lead is a direct report to the Business Support Manager - Operations.
The role will deliver a comprehensive finance business partnering service for Operations, incorporating business performance monitoring (both financial and non-financial), business decision making support and key business challenge.
Work will involve providing quality and timely MI, to ensure robust financial performance monitoring, planning and forecasting.
Working with the Operational teams across the business you will also be required to identify and communicate key financial risks and opportunities.
Functional Responsibilities/Key Tasks
- Deliver a comprehensive finance business partnering service across Operations, incorporating financial business performance monitoring, business decision making support and key business challenge;
- Ownership for the provision of quality financial data, reporting Management Information packs aligned to key stakeholders and their areas of budget responsibility. Management Information packs will be tailored to each stakeholder and follow the Principles of Performance Management Monitoring. This includes "return to green" plans and updating and maintaining action trackers;
- Ownership of Profit and Loss for relevant business areas with a focus on business drivers, key messages, and mitigations to manage any adverse variances whilst challenging performance and driving profitability;
- Provision of financial support for Contract Variations ensuring that financial information is accurate, relevant and provided in the appropriate level of detail to satisfy the Client. Contractual reporting and analysis to support key revenue generating contracts including CHFS (plus any other contract as required);
- Support the successful delivery of the Annual Plan / Budget for the business area(s) your support is aligned too, which will include planning, coordination and communication across operational business areas and other key stakeholders;
- Ensure the integrity of financial results for the business area(s) your support is aligned too;
- Work collaboratively with budget holders to ensure monthly variances to plans are understood and any future risk & opportunity to the full year forecast is quantified on a monthly basis;
- Communicate to a range of stakeholders and prepare information in a format suitable for presentation to Executive Team members, plus any other stakeholders as required, ensuring the correct level of information provided is tailored to the audience;
- Adhoc analysis as required to support the Financial Controller/Finance Director or the Business;
- Adopt a continuous improvement mindset to all aspects of work
Skills and Experience
Essential Criteria
- Strong business partnering skills the ability to provide calculated, commercial and operational support as well as challenge;
- Ability to translate operational solutions into financial and contractual documents;
- Someone who is motivated to make a big impact and enjoys delivery of business improvements;
- Good interpersonal and strong leadership skills;
- Excellent written and verbal communication skills with the ability to inspire confidence at all levels across the company;
- Strong commitment to deliver results and make a meaningful contribution in a team environment;
- Ability to work under pressure and meet deadlines;
- Ability to analyse complex problems and structural issues for detailed resolution;
- Qualified Accountant
Our People:
Values & Behaviours:
- To navigate the waters, ensuring life thrives wherever we are_
PEOPLE FIRST
We lead by example and inspire others to give their best.
We work constructively with colleagues in a 'one team' spirit.
LOCALITY
We put the customer at the heart of everything we do.
Weare accountable for our actions and performance.
BRAVERY
We demonstrate good judgement and decision making.
We act with integrity in all that we do.
The recru
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