Weekend Receptionist - Birmingham, United Kingdom - Macc Care

Macc Care

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Meadow Rose Care Home, located in Birmingham, we know it's our privilege to care for people - supporting them to live with dignity and independence.

Right now, we're looking for a caring and organised individuals to join us as a Weekend Receptionist.

MACC CARE is a growing organisation dedicated to making each home EXCEPTIONAL with BEAUTIFUL interiors and utilising INNOVATIVE technologies.

PASSIONATE and COMMITTED to providing a home-from-home for those no-longer able to manage daily life without regular care or nursing assistance.

We pride ourselves on providing our residents with the highest standards of care by employing the best people who share our core values that encompass LOVE, CARING and COMPASSION.

WHO ARE WE LOOKING FOR?

Someone with:

With experience as a receptionist in care environment
Good literacy and numeracy skills
Knowledge/Experience of MS Word, MS Excel and MS Outlook
Professional telephone manner
Excellent communication skills both verbal and written
Enthusiastic cando attitude and friendly personality
Efficient, organised and well presented
Excellent Customer Service
Dedicated and efficient with an ability to handle a varied workload

WHAT WILL YOUR ROLE INCLUDE?

To respond to customer enquiries in a friendly and effective manner, making sure electronic records are maintained.
To show visitors around the care home in absence of the Care Manager/Team leader.
Maintain accurate and complete records for residents and staff members confidentially in line with the company's policies and procedures.
Dealing with telephone calls effectively from Doctors, Social Workers, Residents Family members and Professionals.
Covering for the Administrator whilst on annual leave
Communicating with residents/visitors in a friendly and appropriate manner
Provide administration support to the Home Manager and any other duties required.

WHAT WE WILL OFFER YOU: