Contract Focal Point - Peterhead, United Kingdom - Score Group
Description
We're looking for a Contract Focal Point to join the Score Group team based at our facility in Peterhead.About Score Group
Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace, utilities, and energy.
About the role
Our Subsea & Wellhead team are looking for a Contract Focal Point. The Contract Focal Point will be the main interface between Score Group and the Client.
The Focal Point will have a defined Client portfolio and will be responsible for managing the overall service to the Client, ensuring that the technical specifications are met in line with the commercial agreement.
You and the role
What we offer
Score Group offers an opportunity with a company that is deeply committed to helping our people to learn, upskill and develop their careers.
Primary responsibilities
- Ensure all work is carried out in accordance with company policies, procedures, standards and work instructions
- Provide immediate support to all disciplines and interface function for all aspects of Score and customer organisations for all related activities
- Maximisation of all opportunities and development of Contractual work scope to continuously improve the working relationships with customer base
- Coordination of the planning process and Contract performance to ensure delivery against contractual and internal KPI's and monthly/quarterly performance meetings
- Attendance at Client's premises on a weekly or biweekly basis as required by the Client including the promotion of Score Group services and new technologies
- Management of all new supply activities including approval of purchase requisitions, documentation, maintenance of client specific requirements and resolution QA queries
- Management and reporting of valve, actuator and wellhead repair activities
- Management, planning, preparation, and execution of all offshore work and compiling of CTR's, initial work packs and approval / submittal of close out reports
- Approval of all invoicing in accordance with the authorisation limits & financial review of job performance
- Approval, accuracy, and submission of status reports as per client's requirements
- Submission and checking of monthly or quarterly performance reports as required within the applicable Contracts
- Management of work in progress (WIP) and ensuring systems are maintained and up to date all times
- Management and updating of the Score Internal Client Contract Management Plans
- Any other reasonable duties as required to meet the needs of the business
Qualifications
- HND level qualification in an Engineering Discipline or relevant commercial discipline with significant experience in Oil and Gas servicing environment
Experience
- Sound working knowledge of MS Office package
- Word, Excel & PowerPoint
- Previous experience managing the service delivery cycle for a Client
- Previous experience managing the contractual agreements with a Client
- Previous experience in a focal point or customer support role within the industry is preferred
Behaviours and skills
- Great oral and written communication skills
- Strong interpersonal skills with proven experience in stakeholder management
- Proactive and adaptable approach to service delivery
- Sound organisational skills and structured working methods
- Strong level of integrity with an open and honest approach
Opportunity for all
Job Types:
Full-time, Permanent
Salary:
£1.00 per year
Benefits:
- Company pension
- Onsite parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
One location
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